Jobs
>
Round Rock

    guest service representative - Round Rock, United States - Dimension Hospitality LLC

    Dimension Hospitality LLC
    Dimension Hospitality LLC Round Rock, United States

    1 week ago

    Default job background
    Description
    :

    This is the job description for GUEST SERVICE REPRESENTATIVE

    Job Title:

    Guest Service Representative
    Department:

    Front Office
    Company:

    Dimension Hospitality
    Reports To:

    Front Office/Operations Manager
    Supervises:

    N/A

    Job Purpose:

    To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience.

    Job Responsibilities:


    • Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to
    guest as appropriate, without announcing room numbers.

    • Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and
    travel directions.

    • Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests.
    • Compute bill, collects payment and makes change for guests. May post charges such as room, food, liquor or
    telephone by hand or machine.

    • Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as
    telephone, fax and switchboard.

    • Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in
    accordance with hotel and company policies.

    • Take the initiative to greet guests in a friendly and warm manner.
    • If functioning in a Lead Capacity
    :

    (a) take responsibility for assigned employees in the absence of the Supervisor,
    (b)assign work, and ensure proper performance of assigned employees.

    • May make restaurant, transportation or entertainment reservations for guests; may deposit guests' valuables in
    hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests.

    • Other duties as assigned.
    Job Skills:


    • Speak clearly and listen carefully.
    • Use personal judgment and specialized knowledge to give information to people.
    • Communicate well with many different kinds of people.
    • Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone.
    • Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.
    Job Qualifications:

    Education:

    HS Diploma or equivalent.
    Experience:

    Minimum 3 months hospitality, general office, accounts receivable or customer service experience.
    Licenses/Certifications:

    N/A

    Physical Requirements and working conditions:

    Ability to speak and hear in English. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 25 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Continually works in normal office conditions and in close proximity to others.

    Additional physical, visual requirements and working conditions:

    X Stand for long periods of time
    X Lift/carry 6-25 lbs.
    X Able to work overtime and irregular hours


    While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when business need dictates.


    Additional Info:


    CHECK OUT THESE AMAZING BENEFITS

    HOTEL ROOM DISCOUNTS ACROSS THE USA
    Medical Benefits - 5 different plan levels available
    Prescription Drug Benefits
    Dental Benefits - 2 different plan levels available
    Vision Insurance
    Basic Life & Accidental Death & Dismemberment insurance
    Voluntary Life & Accidental Death & Dismemberment insurance
    Voluntary Short-Term Disability
    Health Savings Account
    Teladoc
    Accident Supplemental Benefits
    Critical Illness Insurance
    Hospital Indemnity Insurance
    Employee Assistance Program
    Travel Assist Insurance
    Pet Insurance
  • Mosquito Joe

    Customer Service Representative

    6 hours ago

    Mosquito Joe Austin, United States

    Lo entendemos. Tienes opciones cuando se trata de encontrar una nueva carrera. Cuando te pones un uniforme de Mosquito Joe, te conviertes en parte de la familia: un grupo de personas comprometidas con un excelente servicio al cliente y entusiastas por hacer del aire libre un luga ...

  • FusionWorks

    Customer service representative

    6 days ago

    FusionWorks Williamson, United States

    Are you looking for a job that is not just a position, but a true passion? Then you've come to the right place. · Who are we? The advita Holding GmbH, along with its subsidiaries, is a nationwide care group and is one of the largest care providers in Germany with approximately 50 ...

  • Apex Dental Studio

    Dental Customer Service Representative

    3 days ago

    Apex Dental Studio Hutto, United States

    We are looking for a help at dental office. · You will be supporting us in many aspects by making sure everything is running smoothly in our life and our dental office, including but not limited to: · - **Taking high-level, potentially vague assignments and filling in the blanks. ...

  • Mission Wealth Management LP

    Client Service Representative

    1 week ago

    Mission Wealth Management LP Austin, United States

    As a Barron's Top 100 RIA firm and voted _Best Places to Work_ by Fortune, Pacific Coast Business Times, Inc (Best Workplaces), and Investment News, Mission Wealth is hiring a dynamic **Client Services Representative** to join our high-performing Operations department. This is an ...

  • TTEC

    Customer Service Representative

    1 week ago

    TTEC Austin, United States

    Customer Service Representative - Contact Center · Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a **Customer Service Representative** working onsite in **Austin, TX,** you'll be a part of bringing humanity to business ...

  • Solis Mammography

    Patient Service Representative

    3 days ago

    Solis Mammography Austin, United States

    **Ask us about our Sign-On Bonus of up to $2500** · At **Solis Mammography**, our patient-focused culture is at the heart of every interaction. We deliver the care, compassion and high-touch experience that have made us a valued healthcare partner to the generations of women that ...

  • Clifford Power Systems Inc

    Service Sales Representative

    2 days ago

    Clifford Power Systems Inc Austin, United States

    **Position Summary** · As the Service Sales Representative your primary goal is to develop new business in a specific market as well as maintain and strengthen relationships with existing and potential customers. This position is also responsible for marketing Clifford Power and ...

  • Pizza Hut - APP/HOT

    Customer Service Representative

    1 day ago

    Pizza Hut - APP/HOT Austin, United States

    Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. · At Pizza Hut, we're always looking for fun and friendly people to serve America's Favorite Pizza to ...

  • AustinPeopleWorks

    Customer Service Representative

    2 days ago

    AustinPeopleWorks Austin, United States

    Are you an experienced Customer Service professional who is passionate about providing an exceptional customer experience? If you're someone who thrives on organization and self-motivation and delights in meaningful interactions then keep reading to discover how you can become a ...

  • Marquee Event Group

    Client Services Representative

    7 hours ago

    Marquee Event Group Austin, United States

    : · Client Services Representative (CSR) · Interested in growing your career in the event industry? Marquee Event Rentals is the premier Event Rental Company. Marquee combines great people and products to provide our customers with more event expertise and the deepest inventory i ...

  • Walters Management Company

    Customer Service Representative

    1 week ago

    Walters Management Company Austin, United States

    Overview: · We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. ...

  • Towneplace Suites by Marriott Austin Round Rock

    Guest Service Representative

    1 week ago

    Towneplace Suites by Marriott Austin Round Rock Austin, United States

    **Vista Host**, with more than 35 properties nationwide, is seeking **Guest Service Representatives **for the **Towneplace Suites Austin Round Rock. **Our extended-stay hotel provides easy access to popular attractions, including La Frontera Village, Old Settlers Park, Dell Diamo ...

  • Nothing Bundt Cakes

    Guest Service Representative

    2 days ago

    Nothing Bundt Cakes Austin, United States

    **TITLE**:Guest Service Representative** · **LOCATION: Austin Mueller** · **REPORTS TO: Bakery Manager** · **Position Summary**: · The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique ...

  • Homewood Suites - Round Rock

    Guest Service Representative

    7 hours ago

    Homewood Suites - Round Rock Round Rock, United States

    This is the job description for GUEST SERVICE REPRESENTATIVE · **Job Title**: Guest Service Representative · **Department**: Front Office · **Company**: Dimension Hospitality · **Reports To**: Front Office/Operations Manager · **Supervises**: N/A · **Job Purpose**: To perform in ...

  • Bob Jennings - State Farm Agent

    Customer Service Representative

    2 days ago

    Bob Jennings - State Farm Agent Austin, United States

    **Benefits**: · - Paid time off · Position Overview · State Farm Insurance Agent located in South Austin is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Customer Service Representative, you will build and develop customer r ...

  • City of Austin

    Facility Services Representative

    3 days ago

    City of Austin Austin, United States

    Position Information · **Posting Title** · - Facility Services Representative**Job Requisition Number** · - COA091421**Position Number** · **Job Type** · - Full-Time**Division Name** · - Convention Ctr Emergency Servi**Minimum Qualifications** · **Education and/or Equivalent Expe ...

  • A2I Enterprise, inc

    Customer Service Representative

    1 week ago

    A2I Enterprise, inc Round Rock, United States

    Do you enjoy working with people? · Are you looking for an opportunity to challenge yourself and learn new skills? · If you answered yes to these questions then you may just be the person our firm is looking for We are actively searching for a dedicated Customer Service Represe ...

  • Veolia

    Field Service Representative

    6 days ago

    Veolia Austin, United States

    Around the globe, we help cities and industries manage, optimize and make the most of their resources. We provide an array of solutions related to water, energy and materials to promote a cleaner more sustainable world for all of us._ · - The collective expertise and passion of o ...

  • Taylor Green State Farm Agency

    Customer Service Representative

    7 hours ago

    Taylor Green State Farm Agency Austin, United States

    **Position Overview** · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. · We seek an energetic professional interested in helping our business grow through v ...

  • Hot Shot Final Mile

    Customer Service Representative

    1 week ago

    Hot Shot Final Mile Austin, United States

    **About Hot Shot Final Mile** · Hot Shot Final Mile is a fast-growing, tech-enabled delivery company focused on the Texas market. · We have a collaborative culture focused on results for our customers and on creating opportunities for our people as we continue to grow. We are loo ...