Jobs
>
Los Angeles

    Customer Service Representative eCommerce - Los Angeles, United States - Master Electronics

    Master Electronics
    Master Electronics Los Angeles, United States

    1 week ago

    Default job background
    Description

    ** Customer Service Representative eCommerce**

    **Job Category****:** e-Commerce **Requisition Number****:** CUSTO001596 Showing 1 location **Job Details**

    **Description**

    **Master Electronics** has multiple exciting career opportunities for **Customer Service Representative eCommerce** at our Phoenix, AZ location.

    **LOCAL CANDIDATES STRONGLY PREFERRED**

    In this role, you will assist a variety of customers with inquires about products offered. Our Customer Service team provides outstanding customer experience with focus on not just fulfilling customer requests but delighting them through every stage of the process. Our team is professional, resourceful, and accurate and diligently prioritizes customer needs day in and day out.

    **Hourly Wage:**

    $16.50 per hour + Bonus, if eligible

    **Shift:**

    Monday - Friday

    8:30am - 5:00pm

    **How you will spend your time:**

    Deliver an exceptional experience to current and prospective customers through email, phone and chat channels

    Embody the Company Core Values in every interaction with customers, team members and suppliers

    Assist customers with a variety of topics that may relate to pre-sale or post sale activities such as product inquiry, price and availability quotes, order entry and order processing both for typical orders, and those whose experience didnt go as planned.

    Utilize resources and systems to effectively solve problems

    Team-oriented operating style with effective interpersonal skills that allow successful business interactions with individuals of a variety of work styles and personalities

    Generally, spend the workday sitting at a workstation and operating computer devices, such as, but not limited to keyboard, mouse, screen.

    Most customer interactions are conducted using a headset with VOIP telephony system.

    **Were excited if you have:**

    Two years of relevant work experience with direct customer interaction, preferably in a customer care center atmosphere

    Experience with order processing

    Ability to learn quickly and juggle many requests and competing priorities in a fast paced environment.

    **In addition, our ideal candidate will:**

    Have excellent verbal and written skills with a strong attention to detail

    Have comfort level with making decisions independently and have an entrepreneurial spirit

    Have experience providing outstanding customer service

    Be proficient in Microsoft Office Suite

    Have experience with ticketing systems such as ZenDesk

    Have experience with phone systems such as TalkDesk

    **Disclaimer:**

    This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

    As a customer focused and driven organization, we offer attractive, competitive compensation with incentive and benefits including, medical, dental, life, paid time off, 401k match and an EAP program as well as an opportunity to grow with the company.

    **Master Electronics** has a fast-paced and entrepreneurial environment, which requires a professional, flexible self-starter attitude.

    Headquartered in Phoenix, AZ, **Master Electronics** is a leading global authorized distributor of electronic components. For more than half a century, our family-owned company has remained focused on strong relationships, responsive service and added value. This is how **Master Electronics** has grown to serve hundreds of thousands of customers in partnership with hundreds of world-class suppliers.

    **Master Electronics**, a leading global authorized distributor of electronic components, is committed to providing equal employment opportunities for all applicants and employees. The Company does not unlawfully discriminate on the basis of race, color, creed, pregnancy, religion, sex, national origin, age, disability, veteran, marital, or any other protected status. The Company also makes reasonable accommodations for disabled employees. Finally, **Master Electronics** prohibits the harassment of any individual based on their protected status. This policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, transfer, and social and recreational program.

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

  • SellCord

    Business Development Representative

    1 week ago

    SellCord Los Angeles, United States

    **Background & Purpose of the Role**: · In this pivotal role, you will spearhead the expansion of our client portfolio, forging strong relationships, and uncovering growth avenues for our agency. Your mission will be to showcase our full suite of services as a distinguished Walma ...

  • Bluivy

    E-commerce Customer Service/data Entry

    1 week ago

    Bluivy Los Angeles, United States

    We are seeking a dedicated and enthusiastic individual to join our team as an E-Commerce/Customer Service Representative. In this role, you will play a key part in ensuring a seamless online shopping experience for our customers while providing exceptional service. · - Manage day ...

  • Complex

    Ecommerce Fraud Specialist

    2 days ago

    Complex Los Angeles, United States

    **Company And Culture** · Created in 2002 by Marc Eckō, Complex is a leading global youth entertainment network showcasing the evolution of major pop culture categories, including streetwear and style, music, sneakers, and sports. Complex is a juggernaut in the content and cultur ...

  • Jenni Kayne

    Customer Service Representative

    6 days ago

    Jenni Kayne Los Angeles, United States

    Jenni Kayne is a California-based lifestyle brand that aims to empower an elevated approach to everyday living. Whether it's our edited style ethos or coveted interiors sensibility, we work hard to create a world that's inviting and intentional. From our stores across the country ...

  • MGA Entertainment, Inc.

    Associate Brand Manager, Bratz

    1 week ago

    MGA Entertainment, Inc. Los Angeles, United States

    **Opportunity**: The Associate Brand Manager, Bratz role supports the Bratz Brand Franchise. Originally launched in 2001 as a line of fashion dolls, the brand has grown into a multi-billion dollar global lifestyle franchise now targeting adults and encompassing licensed goods, co ...

  • iColor Printing & Mailing, Inc

    Fulfillment Project Coordinator

    6 days ago

    iColor Printing & Mailing, Inc Los Angeles, United States

    The Fulfillment Project Coordinator supports the organizations Project Managers and Customer Service Representatives in support of customers that subscribe to iColor Fulfillment services. This position reports directly to the iColor Fulfillment Manager. Daily job functions includ ...

  • Printing Industries Association Inc.

    Warehouse Fulfillment Manager

    4 days ago

    Printing Industries Association Inc. Los Angeles, United States

    Fulfillment Manager position for a **Printing Company** · **Full job description** · The Fulfillment Manager oversees the entire order processing and delivery process within the organization. The Fulfillment Manager is responsible for leading a team that includes several staff me ...

  • Printing Industries Association Inc.

    Fulfillment Project Coordinator

    4 days ago

    Printing Industries Association Inc. Los Angeles, United States

    The Fulfillment Project Coordinator supports the organizations Project Managers and Customer Service Representatives in support of customers that subscribe to Fulfillment services. · This position reports directly to the Fulfillment Manager. · Daily job functions include managing ...

  • iColor Printing & Mailing, Inc

    Fulfillment Manager

    6 days ago

    iColor Printing & Mailing, Inc Los Angeles, United States

    The iColor Fulfillment Manager oversees the entire order processing and delivery process within the organization. The Fulfillment Manager is responsible for leading a team that includes several staff members. This management role ensures that orders are fulfilled accurately, effi ...

  • Woodcraft Rangers

    Systems Associate

    1 week ago

    Woodcraft Rangers Los Angeles, United States

    **Job Title**: Systems Associate · **Reports to**: Director of Systems & IT · **Direct Reports**: None · **Status**: Full-time; Hourly; Non-Exempt · **Hourly Range**: $ $27.50 · **Schedule**: 40 hours/week, Monday - Friday, 8:30 AM - 5:00 PM (with some variation possible). May ne ...

  • Fox Corporation

    Manager, Communication and Customer Care Operations

    1 week ago

    Fox Corporation Los Angeles, United States

    OVERVIEW OF THE COMPANY · Fox Corporation · Under the FOX banner, we produce and distribute content through some of the world's leading and most valued brands, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a div ...

  • Cloud Imperium Games

    Director of Growth

    1 week ago

    Cloud Imperium Games Los Angeles, United States

    Cloud Imperium Games is a Global Publisher/Developer in the interactive entertainment industry, building the next generation of immersive games of uncompromising fidelity and scale. Star Citizen, the record-breaking space sim and massively multiplayer online game, is currently in ...

  • Marriott International, Inc

    Marketing Manager

    1 week ago

    Marriott International, Inc Anaheim, United States

    **Job Number** · **Job Category** Sales & Marketing · **Location** The Westin Anaheim Resort, 1030 West Katella Avenue, Anaheim, California, United States VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Management · **Additi ...

  • AKA Hotels+Hotel Residences

    Marketing Manager

    3 days ago

    AKA Hotels+Hotel Residences West Hollywood, United States

    **AKA Hotels+Hotel Residences is hiring a Marketing Manager in Los Angeles ** · The Marketing Manager will lead the implementation and execution of strategic marketing plans for AKA Beverly Hills and AKA West Hollywood two spectacular luxury hotel residence properties in Los Ange ...

  • TKTSP INC

    Customer Service Representative

    1 week ago

    TKTSP INC Alhambra, United States

    **Position: E-commerce Online Customer Service Representative** · **Company Overview**: · At [Company Name], we are dedicated to providing exceptional shopping experiences to our customers worldwide. As an industry leader in e-commerce, we pride ourselves on offering high-quality ...

  • Commline, Inc.

    Customer Service Representative/e-commerce

    1 week ago

    Commline, Inc. Gardena, United States

    Customer Service Representative for E-Commerce Dept. · Job description for an E-Commerce Specialist · General Description · Commline, Inc. specializes in radio frequency (RF) communications equipment and services, located in Gardena, CA. We are seeking a CSR/E-Commerce Specialist ...

  • Dr. Squatch

    Customer Experience Associate

    1 week ago

    Dr. Squatch Marina del Rey, United States

    **Why We Exist and What We Do**: · **About the Role**: · The Customer Experience Associate will be an integral member of a highly cross-functional team at Dr. Squatch. They will be a key component in resolving day-to-day customer service issues, working directly with our outsourc ...

  • Dr. Squatch

    Transportation & Logistics Coordinator

    1 week ago

    Dr. Squatch Marina del Rey, United States

    **Why We Exist and What We Do**: · **About the Role**: · Dr. Squatch is rapidly growing, and with our continued expansion, we need a Transportation & Logistics Coordinator to join our Supply Chain team If you are a Supply Chain professional with a passion for logistics and strong ...

  • Dr. Squatch

    Head of Integrated Marketing

    4 days ago

    Dr. Squatch Marina del Rey, United States

    **Why We Exist and What We Do**: · **About the Role**: · Dr. Squatch, a disruptive leader in the personal care industry, continues to grow. We're looking for a visionary Head of Integrated Marketing to join our passionate team. · As the Head of Integrated Marketing, you'll lead t ...

  • Dr. Squatch

    Associate Director, Learning

    2 days ago

    Dr. Squatch Marina del Rey, United States

    **Why We Exist and What We Do**: · **About the Role**: · This role will report to the Chief People Officer. · This is a full-time hybrid role with company benefits based out of Squatch HQ in Marina del Rey, CA, with occasional trips to Dr. Squatch Bricc City in Brea, CA. · **What ...