Customer Service Representative/e-commerce - Gardena, United States - Commline, Inc.

Description

Customer Service Representative for E-Commerce Dept.

Job description for an E-Commerce Specialist

General Description

Commline, Inc. specializes in radio frequency (RF) communications equipment and services, located in Gardena, CA.

We are seeking a CSR/E-Commerce Specialist with experience with online marketplace platforms, such as, Amazon Seller Central / Fulfilled by Amazon.

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We highly value applicants who demonstrate loyalty and progression in their careers. Job-hopping applicants will not be considered._

Responsibilities (but are not limited to):

• Maintain inventory to make sure all our products are constantly in stock.
• Engage with customers/vendors in a friendly and professional manner.
• Create and followup with cases created with vendors.
• Record customer information within our customer service database.
• Invoice orders daily.
• Data enter information into a database with mínimal errors.
• Performs miscellaneous jobrelated duties as assigned.
• Adding new products on all ecommerce platforms with detailed descriptions.
• Collaborate with management teams to stay updated on new products, services, and policies

Requirements:

• Must have a positive and friendly demeanor.
• Reliable and punctual attendance.
• Must have experience with the MS Office, such as, Microsoft Outlook and Excel.
• Experience with any CRM software.
• Attention to detail and problem solving skills.
• Willingness to learn and adapt to new responsibilities.
• Values clear communication, responsibility, and high quality of work.

Compensation:

• Job Type: Full Time
• Paid Time Off / Paid Sick Leave
• Expected pay range is between $18$22/hour.
• Retirement plan (after one year of employment)
• Medical Benefit Conditions
  :Waiting period may apply

Pay:
$ $24.00 per hour


Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• Inperson
• Office

Experience:

• Customer service: 1 year (required)
• Ecommerce: 1 year (required)

Work Location:
In person