Customer Service Representative - Los Angeles, United States - Jenni Kayne

Jenni Kayne

Verified Company

Los Angeles, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Jenni Kayne is a California-based lifestyle brand that aims to empower an elevated approach to everyday living.

Whether it's our edited style ethos or coveted interiors sensibility, we work hard to create a world that's inviting and intentional.

From our stores across the country to our operations and corporate teams, we believe in the power of a workplace that's built on diversity and inclusion—where the varied voices and viewpoints of our community pave the way.

Role and Responsibilities:

Role and Responsibilities**:
As the
Jenni Kayne Customer Service Representative, your primary responsibilities include the following:

Handle all inquiries regarding orders, exchange requests, refunds, gift cards, promotion codes, customer issues, etc.
Maximize sales by clienteling, assisting in styling consultations, and providing friendly and welcoming customer service
Secure company assets through loss prevention in compliance with company policies and guideline

Qualifications and Requirements:

Qualifications**:

Minimum of 3 years of experience in a customer service environment. Retail sales; women's upper contemporary, multilabel or luxury designer preferred
Cando attitude and commitment to providing excellent customer service
Willingness and availability to work during peak business periods weekends, holidays, etc.
Demonstrate strong written and verbal communication skills
Knowledge and experience with POS and Inventory Management systems, Microsoft Word, Excel, etc.
Comfortable working in a team environment

Preferred Skills:

Minimum of two to three (23) years of experience in apparel or lifestyle ecommerce
Results driven; strategic, conceptual and innovative thinker
Excellent verbal and written communication skills
Ability to multitask and exceptional organizational skills, owning calendar and managing deadlines

Additional Notes:

This job description is not all inclusive. In addition, Kayne LLC dba Jenni Kayne reserves the right to amend this job description at any time. Kayne LLC is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. The annual base salary range for this position is $45,000-$49,000. The base salary is determined by experience, education, skills, and location.