- Provide desktop/laptop computer support by diagnosing and addressing hardware/software/peripheral issues.
- Stage new computers for company use with appropriate software/settings.
- Reload operating system and restore programs/files to original working condition.
- Maintain operating system updates/patches.
- Research peripheral devices and utility programs, and make recommendations to IT management.
- Troubleshoot hardware/software/peripheral issues as they arise.
- Maintain supply of standby peripheral devices and computers to minimize down-time in the event of failure.
- Develop and maintain standard work instructions for new hardware/software/peripheral deployment, computer lockdown, actions to take upon occurrence of typical issues, etc.
- Develop strategy for desktop/laptop critical files backup.
- Manage setup of new users and deactivation of accounts no longer needing access.
- Maintain consistent communication with Operations and Customer Service to ensure issues are being addressed in a timely manner.
- Ensure ongoing server operation by routine checking of successful batch job execution, logs, free space, etc. Monitor hardware status such as disk drive failure indicators and Uninterruptable Power Supply state. Diagnose/address network issues. Make recommendations for network peripherals/strategy.
- Manage inventory of IT supplies and organization of server room/storage.
- Participate in IT projects as requested by IT management. Perform coding/database tasks under the supervision of IT management.
- TCP/IP network support
- Wi-Fi setup and support
- Microsoft .Net development
- SQL Server development/support
- Bachelor's Degree preferred with minimum two years' experience in IT support.
- Expert knowledge of Windows is required.
- Experience in direct desktop/laptop support, troubleshooting, remediation, and installation is required.
- Experience with peripheral support is required.
- Experience with Access through the current version is a plus
- Strong interpersonal skills, verbal/written communication skills, analytical skills, and problem-solving skills are required as well as being a self-starter, quick learner, detail-oriented, and an excellent team player.
- Must have the ability to work with all levels of personnel including developers, testers, support personnel, project managers, senior management, and non-technical system owners and users.
-
Peer Support Specialist
1 week ago
West Milwaukee Comprehensive Treatment Center Milwaukee, United StatesOverview: · **Seeking**:Peer Support Specialist - Outpatient MAT · **Full Time**:Monday - Friday 8:00am - 4:30pm · **Our Benefits**: · - Quarterly Bonus Program · - Medical, Dental, and Vision insurance · - Competitive 401(k) plan · - Paid vacation and sick time · - STAR LRP Stud ...
-
Child Support Specialist
2 weeks ago
Milwaukee County Milwaukee, United StatesInterested in joining Milwaukee County? Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day. · Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combine ...
-
Sales Support Specialist
2 weeks ago
Fashion Angels Enterprises Milwaukee, United StatesJob Brief: · Are you looking for a career move with a future? Do you enjoy a fast-paced, ever evolving, never boring environment? Do you have an interest in sales and everything about how it all works? If so, Fashion Angels is the place for you · Fashion Angels, leader in the twe ...
-
Customer Support Specialist
2 weeks ago
Design Specialties, LLC Milwaukee, United StatesDesign Specialties, LLC is a leading designer and manufacturer of custom fireplace doors, screens, and hearth products for the fireplace industry in North America. The customer experience is our top priority We are committed to engaging customers with courtesy, timeliness, and th ...
-
Customer Support Specialist
3 weeks ago
Crisis Prevention Institute Milwaukee, United States**Our Story**: · Crisis Prevention Institute Inc. is the worldwide leader in evidence-based de-escalation and crisis prevention training, and dementia care services. Since 1980, we've helped train more than 15 million people within service-oriented industries including education, ...
-
Customer Support Specialist
1 week ago
ILIFE LLC Milwaukee, United States**Job Purpose**: The Customer Support Specialist (CSS) will support customers during phone or chat inquiries, provide service-related information, resolve emerging problems and answer customer questions accurately and efficiently. The CSS is responsible for providing service whic ...
-
IT Executive Support Specialist
2 weeks ago
Rockwell Automation Milwaukee, United StatesRockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing compan ...
-
Peer Support Specialist
3 weeks ago
CC We Adapt Milwaukee, United States'''Duties:''' · - Provide support and assistance to youth and adults with mental health and behavioral health needs · - Conduct assessments to determine clients' needs and develop individualized support plans · - Implement interventions and strategies to promote clients' well-bei ...
-
Technical Support Specialist
2 weeks ago
Tier4 Group Milwaukee, United States**Summary of Position**: · **Training**: · - An initial training period of 7 weeks is required with hours 8:00 AM - 4:30 PM, Monday through Friday. · - Permanent shifts will begin upon completion of Training. · - Shifts will be assigned based on the requirements of the Job Postin ...
-
Customer Support Specialist
7 hours ago
ZYWAVE INC. Milwaukee, United StatesZywave provides unique, industry-leading solutions for insurance brokers, and is hiring an Customer Support Specialist to help maintain our level of excellence. A Zywave Customer Support Specialist will provide problem resolution for partners in a fast-paced and evolving environm ...
-
IT Prod Support Specialist
1 week ago
U.S. Bank National Association Milwaukee, United StatesAt U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each ...
-
Business Office and Customer Support Specialist
2 weeks ago
Elite Sports Clubs Milwaukee, United States**Business Office and Customer Support Specialist at Elite Sports Clubs** · **Location**: Milwaukee, WI (Hybrid/Remote) · **Job Type**: Full-time · **Join Our Team** · Are you passionate about hospitality and customer service? Do you have at least 2 years of relevant experience? ...
-
Employment Support Specialist-milwaukee
1 week ago
Attic Correctional Services Inc Milwaukee, United StatesATTIC Correctional Services is currently recruiting for a Full-Time Employee Support Specialist at The Milwaukee Women's Correctional Center. The person in this position is responsible for a caseload of adult correctional clients who participate in the Employment Support Services ...
-
IT Support Specialist
7 hours ago
Oak Creek - Keder Oak Creek, United States**Job Title: IT Support Specialist** · **Location**: Oak Creek, WI · **Company**: Keder Solutions, LLC · **About Us**: Keder Solutions is a dynamic and innovative company committed to providing exceptional services and solutions to our clients. We are seeking a skilled IT Support ...
-
IT Support Specialist
3 weeks ago
The Panaro Group LLC Milwaukee, United StatesCompany Description · MDS Fulfillment is a full-service fulfillment services and distribution company located in Milwaukee, WI and Phoenix, AZ. MDS specializes in outsourced product distribution solutions and services. We offer a flexible, wireless Barcode Warehouse Management S ...
-
IT Support Specialist
1 day ago
Talgo Milwaukee, United StatesJob Description · Job DescriptionCompany Overview: Talgo Inc. is a visionary leader in High-Speed Passenger Railway Solutions in North America. Our mission is to provide innovative and comprehensive transportation equipment and services that support the effective and economic imp ...
-
IT Support Specialist
1 week ago
Talgo Milwaukee, United StatesJob Description · Job DescriptionWhat are you waiting for? Come and join us for an exciting job opportunity working in the Transportation Industry · Talgo Inc. is seeking an IT Support Specialist to join the team in Milwaukee, WI 2 - 4 years of experience to join our organization ...
-
Tech Support Specialist
2 weeks ago
The Howard Company, Inc Brookfield, United StatesThe Howard Company is the Nation's leader in drive-thrus, digital displays and menu boards. We are an employee-owned company, celebrating over 70 years of design excellence. · **Why Work for US?** · - 100% Employee-owned · - Opportunities for advancement and promotions from withi ...
-
IT Support Specialist
3 weeks ago
MDS Fulfillment Services Milwaukee, United StatesJob Description · Job DescriptionCompany Description · MDS Fulfillment is a full-service fulfillment services and distribution company located in Milwaukee, WI and Phoenix, AZ. MDS specializes in outsourced product distribution solutions and services. We offer a flexible, wireles ...
-
Office Support Specialist
1 week ago
University of Illinois at Urbana-Champaign Brookfield, United StatesOffice Support Specialist - Zoological Pathology Program · Veterinary Diagnostic Laboratory · College of Veterinary Medicine · **Job Summary**: · Routine office support and customer service duties as related to the ZPP office. To be responsible for general office duties, resolvin ...
IT Support Specialist - Milwaukee, United States - MDS Fulfillment, Inc.
Description
Job Description
Job DescriptionJob Description
The IT Support Specialist's main function is to enable ongoing business operations by providing IT support for MDS Fulfillment employees, customers, and systems. Support is provided for hardware, software, peripherals, and networks. IT Support Specialist will work closely with all MDS departments to address requests and needs efficiently. They will participate on IT projects, working with IT Management and System Administrators.
Primary Responsibilities
Preferred Knowledge
Job Requirements
MDS Core Values
Do the right thing – Make decisions on one simple question "what is the right thing to do?"
Get things done, be reliable – Fully deliver on time, every time
Be a positive team player – Be more uncomfortable with the status quo than the prospect of change
Be an owner, see beyond your role – Understand how your part affects the greater good
Seek change for the better – Be a part of the solution, not the problem
Be accountable, admit mistakes – Mistakes are opportunities for improvement, always be improving
Salary
Annual salaried position - $57K – 62K
Minimum 45 hrs. per week
Benefits
Medical Insurance
401K
Vacation/Sick time starting Day 1
The above statements do not reflect all job responsibilities but rather the general details and functions of the Client Services Manager position.
About MDS
MDS Fulfillment is a full-service fulfillment services and distribution company located in Milwaukee, WI and Phoenix, AZ. MDS specializes in outsourced product distribution solutions and services. We offer a flexible, wireless Barcode Warehouse Management System (WMS) and over 500,000 square feet of modern, high-bay distribution space. Services include warehousing, product distribution, kitting, assembly, packaging, parts distribution, and parts kitting with EDI, FTP, and Internet support.
Company DescriptionMDS Fulfillment is a full-service fulfillment services and distribution company located in Milwaukee, WI and Phoenix, AZ. MDS specializes in outsourced product distribution solutions and services. We offer a flexible, wireless Barcode Warehouse Management System (WMS) and 500,000 square feet of modern, high-bay distribution space. Services include warehousing, product distribution, kitting, assembly, packaging, parts distribution, and parts kitting with EDI, FTP, and Internet support.