- Answers IT help desk calls, manage help desk email account and ticket logging, follow-up and closure
- Provides computer hardware and software technical support both in person and remotely to all end users
- Performs software and application installation and upgrades
- Provides end user one-on-one training
- Perform basic end user account, permission and access administration
- Work with applicable help desk related vendors and service providers
- Contributes to technology guidelines, policies and procedures
- Participates and contributes to various IT Department projects and initiatives
- Facilitates use of equipment for various internal and external events
- A minimum of 2 years in a computer end user support role
- Proficient knowledge of firm wide standard hardware and software
- Knowledge of Microsoft operating systems (Windows 7 & Win 10) & Microsoft Office applications (Word, Excel, Powerpoint)
- Knowledge of PC hardware and peripherals
- Working knowledge of networks and client/server technology
- Demonstrated ability and desire to learn new technologies and skills
- Excellent interpersonal skills and pleasant demeanor
- Ability to meet or exceed service levels of response and quality
- Motivated and accountable with excellent communication skills
- Effective organizational and time management skills
- Exceptional team player and leader with a customer service attitude
-
IT Support Specialist
3 days ago
Miles Ahead 91 Consultants New York, United StatesRoles & Responsibilities · - You will support our core platforms - user support, ticketing, procurement, and provisioning · - Document all processes and update current documentation for the established process · - Complete and document assigned project work and provide updates to ...
-
Peer Support Specialist
13 hours ago
Allwel New York, United States**Peer Support Specialist (Bi-lingual)** · **Job Type**: · Per-Diem · **Special Requirements/Qualifications**: · NYS PEER Supports Certification · Bi-lingual: fluent spanish/english · The primary function of a Peer Support is facilitating outreach with individuals currently in a ...
-
Is Field Support Specialist
2 days ago
RadNet New York, United States**Job Description**: · Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are_ Radiology Forward_. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its peopl ...
-
Tooling Support Specialist
13 hours ago
BAE Systems York, United StatesWhat's it like working for a company that manufactures the world's greatest military combat vehicles? Inspiring · BAE Systems is an industry leader in the design, development, manufacture, systems integration, and life cycle support for ground and amphibious combat vehicles and a ...
-
Field Support Specialist
3 days ago
SPS Global New York, United States**Come explore the Power of Possibility with a career at SPS** We have an excellent opportunity for an experienced **Field Support Specialist **to come grow with our team in **New York, NY** This full-time position is ideal for someone with 1+ years of relevant experience looking ...
-
Social Support Specialist
1 day ago
Goddard Riverside Community Center New York, United States**Organization Overview**:The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Center (Isaacs Center) are well-established Manhattan community-based agencies with a combined annual operating budget of approximately $63 million that support services ...
-
Social Support Specialist
1 day ago
Stanley M Isaacs Neighborhood Center New York, United States**Organization Overview**:The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Center (Isaacs Center) are well-established Manhattan community-based agencies with a combined annual operating budget of approximately $63 million that support services ...
-
Customer Support Specialist
13 hours ago
Red Lion Controls, Inc. York, United States**About Us** · Red Lion Controls, a part of the HMS Networks family of products, is undergoing a period of significant change and growth. We empower industrial organizations around the world to unlock the value of data by developing and manufacturing innovative products and solut ...
-
Operations Support Specialist
1 day ago
GE HEALTHCARE New York, United States**Job Description Summary**: · **Responsibilities**: · - Calibration management to meet 100% compliance Lifecycle management of test equipment (EOL, new requirements, service delivery needs) · - Manage the Calibration Vendor activities such as calibration, tagging, initial releas ...
-
Peer Support Specialist
2 days ago
Allwel New York, United States**Job Type**: Per-Diem Special Requirements/Qualifications: NYS Peer Supports Certification · The primary function of a PEER Support is to assist a client in only the way someone who has walked in their shoes can. By utilizing their recovery expertise, professional training and l ...
-
Desktop Support Specialist
2 days ago
HamayaGroup New York, United StatesUtilizing the Service Now tool to manage incident tickets to resolution. · - Provide high quality technical support to quickly resolve tickets · - Utilize tools and systems access to resolve field engineer user issues wherever possible at the first point of contact. · - Provide f ...
-
Desktop Support Specialist
3 days ago
HamayaGroup Manhattan, United StatesUtilizing the Service Now tool to manage incident tickets to resolution. · - Provide high quality technical support to quickly resolve tickets · - Utilize tools and systems access to resolve field engineer user issues wherever possible at the first point of contact. · - Provide f ...
-
Desktop Support Specialist
2 days ago
Siri InfoSolutions Inc Atlantic City, United StatesJob Summary: · - creating and tracking incidents via service now · - hardware ordering - responsible for receiving and delivering hardware. · - coordinating new hires/interns/coops - working closely with TBM · - RMA requests with various vendors · - hardware inventory\stock · - p ...
-
Desktop Support Specialist
3 days ago
HamayaGroup New York, United StatesDesktop Support · - Windows 10 OS · - Solved tickets · - troubleshoot experiences · - Windows OS based laptops and desktops · - Virtualization (over all) · - Networking LAN WAN etc · - Virtual Desktop Infrastructure Support · - Citrix Environment & Application Virtualization · - ...
-
Customer Support Specialist
17 hours ago
beBee Professionals New York City, United States Full time $45,000 - $65,000About beBee: · beBee is a revolutionary professional networking platform that enables professionals to connect genuinely across different industries, share knowledge, insights and opportunities. Our mission is to create an environment where our members can grow both personally an ...
-
Mac Support/deployment Specialists
1 day ago
ASAP/NetSource Manhattan, United StatesJob Summary: · Mac Rollout Project to replace almost 1400 Macs in hospital environment. Skilled Mac Specialists will assist with backing up, migrating data and setting up new iMacs. Project team will include four 4 Mac Specialists and 1 Manager-Supervisor level/Mac Specialist. Pr ...
-
Help Desk Support Specialist
3 days ago
Skopein Technology Solutions New York, United States**Job description** · **Requirements**: · - Bachelor's Degree with 1+ Years of IT Experience · - This position requires some travel to various client sites. · - Remote and on-site tech-support/helpdesk experience · - Excellent time management skills · - Impeccable communication a ...
-
Cooley LLP New York, United StatesCooley is seeking a Knowledge Management Data Support Specialist to join the IS Knowledge Management & Innovation team. · Position summary: Under general direction from the Knowledge Services Attorney, the Knowledge Management Data Support Specialist is responsible for review and ...
-
FusionTech York, United StatesAbout the Company · Our motto: Good advice - better life. We support people in need of care and their families with our home care expertise and are one of the leading direct providers for the supply of medical consumables and aids. Over customers nationwide appreciate the high le ...
-
SAP Support Specialist
2 days ago
ZephyrTech Hudson, United StatesLocation: 50933 Cologne, home office possible (60%) | Contract type: Part-time, 30 hours, permanent | Job ID: 844136 · What we have planned together: · The Central Business Organization department is the REWE Group's central contact and knowledge carrier for business processes, w ...
Information Technology Support Specialist - New York, United States - The Phoenix Group
Description
Our client, a prestigious law firm, is seeking a Helpdesk Technician to support their team
If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.Primary Duties and Responsibilities:
Knowledge, Skills and Abilities Required