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    Program Advisor - Houston, United States - Teachers of Tomorrow

    Teachers of Tomorrow
    Teachers of Tomorrow Houston, United States

    1 week ago

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    Description
    Program Advisor - Texas

    Teachers of Tomorrow seeks a professional and enthusiastic Program Advisor to coach and guide teacher applicants and interns through our alternative teaching certification program. The ideal candidate will illustrate passion for the education field and a desire to help others succeed. This position is based in Houston, Texas. It is a hybrid role with both remote and in-office work. The starting pay for this position is $21.00 per hour

    Who We Are

    Located in Houston, Texas, Teachers of Tomorrow is the leading national alternative certification program (ACP) provider with plans of continued growth in 2024 Through quality instruction and unparalleled support, Teachers of Tomorrow provides the most effective preparation for educators to make a meaningful difference in the lives of their students. To find out more

    About the Position

    The Program Advisor is responsible for providing superior customer service to all applicants and interns who are enrolled in the Teachers of Tomorrow program. The Program Advisor provides helpful guidance, mentorship, and encouragement to all applicants and interns to help them pursue their goal of becoming a teacher. The right person for this position will be goal-oriented, with the superior communication and trouble shooting skills necessary to help navigate teacher candidates with varied backgrounds through the certification process.
    • Key Responsibilities
      • Gain expertise about the certification/licensure programs, state requirements, and company policies and procedures
      • Use this knowledge to engage with candidates to help them strategize and problem solve to move along within the program to complete their certification
      • Engage and recognize incoming calls as priority tasks
      • Manage volume of emails, inbound and outbound calls
      • Will possibly assist state operations team with sales representation of the program in-person at job fair, marketing events and school district events
      • Assist state operations team with building relationships with local districts
      • Perform any other duties (administrative, clerical, events) as directed by the Customer Relations Manager
    What we are looking For
    • Bachelor's degree from a leading university with academic excellence or commensurate experience in an educational or professional administrative capacity
    • 1-2 years of customer service and/or sales experience
    • Strong sales, relationship building, and leadership skills
    • Superior customer service, attention to detail, problem solving and critical thinking skills
    • Excellent written and verbal communication skills
    • Demonstrated enthusiasm, initiative, teamwork, and professionalism
    • Ability to multi-task and thrive in a fast-paced environment
    What We Offer

    We understand that our people are the most important factor to our success. As a result, we value and invest in our people through:
    • Employer-Sponsored Medical, Dental and Vision Plans as well as employer paid STD and Basic Life/ AD&D
    • Voluntary buy up LTD, Life Insurance, Critical Illness, Accident, and additional wellness options
    • 401(k) with Company Safe Harbor Matching
    • Flexible PTO Plan
    • 12 paid holidays annually
    • Personal and Professional Development
    Teachers of Tomorrow is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    If you require assistance to complete this application, please contact our HR Team at or by phone at
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