Service Advisor - Houston, United States - West Houston Volkswagen
Description
Service Advisor
Automotive Service Advisor Job Benefits
- 401K
- Paid Vacation
- Health Insurance, Vision insurance, Dental insurance
- Life & Disability Insurance
- Pinnacle Awards Program
- Employee Vehicle Purchase Program
Automotive Service Advisor Responsibilities and Duties
- Greet customers in a friendly and professional manner.
- Perform thorough walkaround inspection of vehicles.
- Accurately record customer concerns, and relay this information accurately to technicians.
- Help customer maintain their vehicles by outlining and presenting needed maintenance interval repairs.
- Keep customers informed of vehicles progress several times while in the shop.
- Notify customers of changes in promised time schedule.
- Inform customers of future maintenance needs.
- Perform active delivery of finished vehicles, with thorough explanation of work and charges.
- Complete all necessary factory training
Experience Required:
Minimum of two years within automotive dealership as a Service Advisor or Assistant Service Manager.
MUST BE VERY CUSTOMER SERVICE ORIENTED.
- PASS A BACKGROUND CHECK AND DRUG SCREENING.
- VALID DRIVER LICENSE AND GOOD DRIVING RECORD.
- High school diploma or the equivalent.
- Experience with extended warranties and insurance claims.
- Proficient computer skills.
- College Degree preferred.
Job Type:
Full-time
Salary:
From $5,000.00 per month
Day range:
- Rotating weekends
Shift:
- 8 hour shift
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