- Provide advising, registration assistance, and assistance in accessing and navigating institutional requirements to current students.
- Provides career advising to assist students in choosing a career pathway.
- Plan and implement retention and completion activities.
- Update transfer plans for transfer universities.
- Work with the Program Advisor Coordinator to plan, implement and evaluate the programs and services provided by Advising, Career & Transfer department.
- Assist with graduation application process and commencement activities.
- Serve as a liaison and foster intentional relationships with other advisors, offices, and departments.
- Maintain processes and systems that improve the quality of customer support services.
- Demonstrate working functional knowledge and use of Banner and Microsoft Office.
- Must possess outstanding communication, critical thinking, customer service, and organizational skills.
- Must be detail-oriented.
- Demonstrate the desire to learn new software requirements to support office functions & efficiency.
- Adapt to learning new tasks & skills.
- Bachelor's degree from a regionally accredited college/university required.
- Possess personal computer literacy and good organizational skills.
- Experience / training in one or more of the following areas: education, teaching, academic advising, recruiting, sales, customer service, marketing, or public relations - preferably at Community College level.
- Banner experience preferred.
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Program Advisor - Pasadena, United States - San Jacinto College
Description
Program Advisor - Central CampusFUNCTION: The function of the Program Advisor is to provide academic advising, registration assistance, and assistance in accessing, and navigating institutional requirements.
Essential Job Functions:
Note: This position has limited opportunity for remote work arrangements with appropriate approvals and in accordance with the policies, procedures, and needs of the College.
Salary Grade: 110
Salary is based on the Board-approved salary schedule for the current fiscal year. See Salary Schedule
Requisition Number: req5146
Posting Close Date: 5/8/2024