- Processing customer service email requests for internal and external customers
- Researching properties in multiple counties in Texas for various recorded documents
- Researching and production of various non-title insurance reports including Nothing Further Certificates, Property Reports, Zoning reports, etc.
- Communicating by email and/or phone with customers regarding their requests
- Prioritizing each request based on urgency of customer's needs
- Support production of additional products as needed
- We are looking for a well-organized person with a good attitude and great customer service skills
- Must have strong attention to detail and strong computer skills
- Must have good time management skills
- Must create a positive image of the company through a professional appearance, actions, and conduct to fellow employees
- Career growth opportunities
- Training and Development
- Medical/Dental/Vision
- Paid Holidays and Vacation
- 401(k) Matching Program
- Corporate Discounts
- Employee Assistance Program
- Tuition Reimbursement
- Adoption Reimbursement
- A High School diploma or equivalent is required
- Minimum of four years title examination experience. Acreage and commercial knowledge a plus
- Austin property research experience. Dallas, Houston, and San Antonio property research experience preferred, but not required
- Data Trace and Title Data plant knowledge a plus
- Knowledge of Real Estate documents
- Microsoft Suite proficient
- Forbes 2022 Best Employers for Diversity.
- Forbes 2022 World's Top Female Friendly Companies.
- Recognized on the 2020 Human Rights Campaign Corporate Equality Index.
- Recognized for gender diversity on our board of directors by Executive Women of New Jersey and Women's Forum of New York.
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Customer Service Representative - Austin, United States - Anywhere Real Estate
Description
16404BRCustomer Service Representative (Independence Title)
Austin
Texas
Job Description
Independence Title in Austin, Texas, a wholly owned subsidiary of Anywhere Integrated Services, is seeking a
Customer Service Representative. Anywhere Integrated Services is a full-service title, settlement, underwriting and vendor management services company serving real estate companies, affinity groups, corporations and financial institutions in support of residential and commercial real estate transactions.
The Customer Service Representative is responsible for:
Truly Remarkable Service:
Benefits:
On a personal and professional level, here's just part of what you'll enjoy:
Qualifications:
Employment Type
Full-time
Company
Independence Title Company
About Us
Independence Title offers the very best in title services, business tools and brainpower, with clear focus on our employees and customers, where we all stand on the same ground together.
We take pride in standing apart from our competitors by keeping jobs local, believing that the best way to provide our customers with comprehensive information on property is by standing side-by-side with them on the ground in Texas.
Headquartered in Central Texas, with over 70 branch locations to serve you.We can handle transactions on property in any county in Texas and are licensed directly in Atascosa, Bastrop, Bell, Bexar, Blanco, Brazoria, Brazos, Burleson, Burnet, Caldwell, Chambers, Collin, Comal, Dallas, Denton, El Paso, Ellis, Fort Bend, Galveston, Grayson, Guadalupe, Harris, Hays, Hunt, Jefferson, Johnson, Kaufman, Kendall, Lampasas, Lee, Liberty, Llano, McLennan, Medina, Montgomery, Nueces, Parker, Rockwall, San Patricio, Tarrant, Travis, Walker, Waller, Washington, Williamson, and Wise counties.
Independence Title is a subsidiary of Anywhere Real Estate Inc.Anywhere Real Estate Inc. ) (
NYSE:
HOUS) is on a mission to empower everyone's next move. Home to some of the most recognized brands in real estate Better Homes and Gardens Real Estate ) , Century 21 ) , Coldwell Banker ) , Coldwell Banker Commercial ) , Corcoran ) , ERA ) , and Sotheby's International Realty )
The Anywhere portfolio includes franchise and brokerage operations as well as national title, settlement, and relocation companies and nationally scaled mortgage origination and underwriting joint ventures.
Supporting approximately 1.5 million home transactions in 2021, Anywhere is focused on simplifying, digitizing and integrating the real estate transaction for all consumers, no matter where they may be in their home buying and selling journey.
With innovative products and technology, Anywhere fuels the productivity of its approximately 196,200 independent sales agents in the US and approximately 136,400 independent sales agents in 118 other countries and territories.
Recognized for twelve consecutive years as one of the World's Most Ethical Companies, Anywhere has also been designated a Great Place to Work four years in a row, named one of LinkedIn's 2022 Top Companies in the U.S., and honored by Forbes as one of the World's Best Employers 2022.
At Anywhere, diversity fuels success – for our company and for our employees. We strive to be the preferred company for diverse talent, committed to creating an inclusive environment that encourages everyone to succeed.
We pursue talent – strategic thinkers who are eager to innovate, focused on execution and accountable for results.
We value diversity – respecting backgrounds, cultures, perspectives.
You'll find our commitment to diversity reflected in our achievements:
EEO Statement
EOE AA M/F/Vet/Disability