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    Account Manager - New York, United States - Giant Spoon

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    About the Job We are looking for an Account Manager who is passionate about expanding the ways people experience brands, has a specific eye for the details, and skillfully communicates with various stakeholders.

    This role will have a focus on integrated campaign projects as well as experiential work.

    They will help support and manage all client relationships and associated requests, and work closely with all other teams to ensure deadlines are met and creative work gets out the door in a consistent and timely manner.

    This person must have a strong ability to manage a cross-functional team and multiple work streams simultaneously. Projects will vary in scale and scope, and require ability to deftly manage multiple sub-workstreams.

    Account Managers are crucial to the fluidity and efficiency of projects and should be prepared to get their hands dirty in all stages of the process, acting as a utility player to provide support to the team.

    The ideal candidate is a go-getter with high expectations for themselves.

    They're also looking for ways to make operations more efficient, opportunities to improve the model or framework they are working with, and the know-how to get the best of their team's time.

    Importantly, they should do all this with a positive and optimistic attitude.

    We are looking for someone who is ready to become a Spoon - to give a damn, try anything, and enjoy the people they are working with.

    ResponsibilitiesServe as steward of the brand while always having an eye on pushing for the best creative workAct as Client point of contact and representative of the agency, helping with presenting estimates, SOWs, project status, and deliverables.

    Support reviewing creative and strategic briefs with an eye toward Client's business goalsCoordinate and facilitate internal and client meetingsOwn all internal correspondence such as crafting meeting reports; Recap internal meetings, feedback, decisions and deliverables in writing for dissemination to the teamCreate and maintains account/project status reportsGather and translate Client feedback in accordance with their goals.

    Help manage and monitor project lifecycles by managing day to day workflow, timelines, and milestones; working with team to help drive scheduled deliverables, relay revision requests, record progress and help tackle obstacles as they ariseEstablish clear integration checkpoints to facilitate collaboration between the internal departments involved in the creative development processAdvocate for internal, cross functional teams (strategy, creative, production) to maintain integrity of the work, while staying on schedule and on budget Co-own management of all client billing alongside Giant Spoon billing teamManage internal asset management, talent usage and asset trafficking, in partnership with the Production teamMaintain an ongoing knowledge of ongoing competitive advertising and category trends and keeping the larger team in the knowRequirements18+ months of client-facing account and project management experience in advertising or related creative, fast-paced businessesEffective written, verbal, and visual communicatorAbility to craft internal / external presentations and present in an engaging wayAbility to effectively prioritize tasks and be resourceful, flexible and quick to adapt in a fast-paced environment.

    Acute attention to detailAbility to collaborate creatively across departments and officesAbility to foster trusting relationships with teammates and clientsOpen to receiving and providing thoughtful feedbackDigitally connected, passionate about technology and innovation with an insatiable curiosity for how it applies to our industryGenuine desire to learnFamiliarity with Google Suite, Slack and Microsoft OfficeThe anticipated annual salary range for this position is $75,000 - $87,000.

    Salary is determined based on a wide range of factors, including relevant experience, knowledge, skills, job duties, and geographic location.

    For this role, we also offer programs such as medical/dental/vision insurance, 401(k) matching, paid time off, and various other benefits and perks.

    Giant Spoon is an agency that strives to build an inclusive workplace dynamically rooted in our differences. What makes you, you, is your greatest asset here.

    No matter your race, ethnicity, religion, national origin, sex, sexual orientation, gender identity, age, protected veteran status, disabled status, genetic information, or other protected category-feel comfortable (and excited) to bring your full self and make smart, impactful work.

    For applicants who are California residents, please see our Privacy Policy here which describes our privacy practices with respect to our collection of Personal Information as required under the California Consumer Privacy Act of 2018 (CCPA).


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