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    Client Services Manager - Charlotte, United States - Manpower Group Inc.

    Manpower Group Inc.
    Manpower Group Inc. Charlotte, United States

    3 weeks ago

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    Description

    The Client Services Leader will be responsible for overseeing the day-to-day recruitment operations for our client, based ONSITE in Charlotte, NC, five days a week.

    Responsibilities include:

    • Directly managing a team of ManpowerGroup Talent Solutions RPO Recruiters, including coordination teams and other support roles as required.
    • Collaborating with direct reports to devise strategies and solutions aimed at enhancing overall recruitment activity and client satisfaction.
    • Appropriately allocating workload and resources.
    • Conduct regular one-on-one sessions with direct reports to evaluate progress and strategize on client requirements.
    • Ensuring technology integrity and accountability.
    • Analyzing, developing, recommending, and implementing recruitment strategies.
    • Collaborating with the client and ManpowerGroup Talent Solutions RPO team to ensure recruitment metrics and benchmarks are achieved.
    • Developing and delivering weekly and monthly reports to the client.
    • Understanding business and organizational challenges related to staffing.

    Qualifications: Education:

    High school diploma required, Bachelor's Degree in a related field or equivalent experience preferred. Required Years of Experience:

    • Minimum 5 years of management experience, leading a Talent Acquisition team within an RPO, corporation, or recruitment agency.
    • Prior account management and client-facing experience. Required Technical/Functional Skills:
    • Proven success in collaborating with corporations to design, implement, and manage enhanced recruitment strategies for high-volume and niche recruiting.
    • Strong sense of urgency with the ability to multitask and prioritize in a fast-paced environment.
    • Consultative approach to managing and resolving complex client situations effectively.
    • Demonstrated accomplishments in process excellence through metric utilization.
    • Proficient in employing positive and effective people management strategies to surpass goals by leveraging team strengths.
    • Financial acumen and budget management experience.
    • Skilled in hiring and training high-performing recruitment teams.
    • Proficiency in various recruiting-related technologies (ATS, CRM, sourcing software, etc.).
    • Proficient in MS Office applications, including Word, Excel, and PowerPoint for developing client business reviews and managing budgets.

    To gain insights into the work and career journey of our star recruiters and to experience a day in the life as a member of our team, apply today. Discover a career with purpose at ManpowerGroup.

    Organization: Talent Solutions

    RPO Salary: $82,500 - $137,500 Incentive (if applicable):

    Annual Scorecard; Target Incentive of 15% of Salary Benefits: ManpowerGroup offers a comprehensive benefits package, including Medical, Dental, Life insurance, and Disability for Staff and Consultants, as well as a 401K.

    ManpowerGroup is proud to be an equal opportunity affirmative action workplace, celebrating diversity and providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation, and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status. We are committed to ensuring equal employment opportunity for all, and all personnel actions are administered without regard to non-merit-based characteristics of individuals.

    Reasonable accommodations during the interview process can be provided. Contact for assistance.

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