Claudia Baxter

Analyze product costs and trade compliance to support informed client decision-making.

Advise on transportation options, carrier selection, and shipping routes to enhance client satisfaction.

Handle a significant volume of customer inquiries, guaranteeing prompt responses and effective issue resolution.

Oversee logistics operations, managing supply chain vendor pricing, inventory control, and stock distribution in compliance with regulations.

Generating leads through our company's CRM for new customers and retaining their business through high-quality customer service.

Eez Sushi Huntersville, NC

Welcomed guests with warmth and hospitality, providing exemplary customer service.

Managed seating arrangements and waitlist coordination during peak dining hours.

Handled guest inquiries and feedback professionally, striving to exceed expectations and cultivate repeat business.

Trained and mentored new host team members, ensuring consistency in service standards and guest interactions.

Walmart Charlotte, NC Online Personal Shopper Dec 2020 - Dec 2022

Utilized mobile applications to facilitate order fulfillment, seek authorization for substitutions, and engage in real-time communication with online order clientele.

Collaborated effectively within a team environment to ensure prompt processing of customer orders, attainment of store goals, and adherence to operational standards.

Provided customers with comprehensive product insights and amiable assistance throughout the entire ordering and delivery process.

• Addressed challenging customer interactions professionally.

University of North Carolina At Charlotte Bachelor of Arts, Communications

Graduated December 2023