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Service Manager - Charlotte, United States - Company Wrench
Description
We encourage you to see how rewarding employment at Company Wrench can be. We are looking for dedicated, passionate and career-minded individuals to join our experienced team. At Company Wrench, we are committed to your career development, and we will be with you every step of the way to enhance your training, education, experience, and overall professional development. Company Wrench is the place for you to reach your career goals while providing the Cutting Edge of Customer Service to our valued customers.
**Benefits You'll Receive:**
Medical, Dental & Vision Insurance
401K Plan + Match
Paid time off and vacation
Paid Birthday Holiday
Short/Long Term Disability
Growth opportunities
Paid Training
Monthly Profit Sharing Bonus
ESOP Plan
Family owned and operated
Long term job security
Health and wellness program
Discounts on products and services
**What You'll Do as a Service Manager:**
Be a champion of saftey, ensuring all work is conducted in a safe manner
Strive to be the only service department our customers want to do business with
Ensure communication with customers is accurate, timely, and realistic
Develop and act on plans for acquiring new and additional customer service
Maintain departmental goals and objectives including employee productivity, cost control, and revenue
Assist in recruiting, hiring, and training of all service department employees
Consult daily with direct reports to ensure company policies and procedures are followed
Observe service personnel and provide coaching to develop team members
Manage the Work Order prrocess from opening to invoicing
**What You'll Need as a Service Manager:**
Diesel, Technical, or College degree preferred
5+ years in heavy, industrial, or over the road equipment industry
Strong working knowledge of equipment operations and mechanical functions
Excellent employee management/relations skills
Ability to prioritize tasks
*We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.*
**Apply for Service Manager**
First name Last name Email address Phone number I would like to receive updates about my application via SMS Address (optional) City (optional) State/Province Zip/Postal Code Yes No Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. Desired compensationEducation Highest level of education completed Military Experience Yes No **Equal Employment Opportunity Information** (Completion is voluntary)
Company Wrench, Ltd.-Charlotte is proud to be an Equal Employment Opportunity and Affirmative Action employer. All employment decisions at Company Wrench, Ltd.-Charlotte are based on business needs, job requirements and individual qualifications, without regard to an applicants race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, past or present military service, or any other characteristic protected by law. The purpose of this Self-Identification Form is to comply with federal government record-keeping and reporting requirements, and to ensure equal employment opportunity at Company Wrench, Ltd.-Charlotte. The data you provide on this form will be kept confidential and used solely for analytical and reporting requirement purposes. When reported, data will not identify any specific individuals. Moreover, this information will be kept separate from your application.
Completion of this form is **optional and voluntary** and your refusal to provide it will not subject you to any adverse treatment.
**Veteran status**
Company Wrench, Ltd.-Charlotte is subject to the Vietnam Era Veterans Readjustment Assistance Act of 1975, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C VEVRAA), which requires Government contractors to take affirmative action to employ and advance in employment veterans in the following classifications.
A disabled veteran is one of the following: A veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs or a person who was discharged or released from active duty because of a service-connected disability.
A recently-separated veteran means any veteran during the three-year period beginning on the date of such veterans discharge or release from active duty in the U.S. military, ground, naval or air service.
An active duty wartime or campaign badge veteran means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An Armed forces service medal veteran means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order
Signature and Verification
I certify that answers given herein are true, accurate, and complete to the best of my knowledge. I authorize investigation into all statements I have made on this Form as may be necessary for reaching an employment decision. In the event I am employed, I understand that any false or misleading information I knowingly provided herein or in subsequent interviews may result in discharge and/or legal action. I understand that this Career History Form is not the sole basis from which a hiring decision has been made, and understand that this Form will be used in conjunction with a series of interviews and assessments to determine my suitability for the role to which I am applying.
Full Name Date: 3/7/2022