Jobs
>
Los Angeles

    Manager, Network Support Engineer - Los Angeles, United States - Harbor Freight Tools

    Harbor Freight Tools
    Harbor Freight Tools Los Angeles, United States

    3 weeks ago

    Default job background
    Retail
    Description

    As leader of the Network Support Engineering team, you are responsible for and leading a team of network support engineers who maintain, optimize, and troubleshoot Harbor Freight Tool's network infrastructure. This role requires a combination of technical expertise, leadership skills, and a commitment to ensuring the organization's network operates efficiently, effectively, smoothly, and securely. The Network Support Engineer Manager is accountable for network availability, performance, security, and the professional development of their team. The candidate is a skilled IT professional with sound knowledge in physical layer, data centers, on-prem and cloud-based VoIP telephony services, LAN/WAN, WLAN, SD-WAN, public and private cloud environments

    Duties and Responsibilities

    • Network Planning: Collaborate with other teams and stakeholders to understand business requirements and develop network strategies to support those requirements. This includes capacity planning, network expansion, and technology upgrades.
    • Project Management: Lead network support engineering projects, including defining project scope, setting objectives, allocating resources, and managing timelines. Monitor project progress, identify, and mitigate risks, and ensure successful project completion.
    • Team Management: Build and lead a team of network support engineers. Provide guidance, mentorship, and support to team members. Define roles and responsibilities, set performance goals, conduct regular performance reviews, and promote professional development.
    • Network Implementation: Oversee the implementation of network infrastructure, including routers, switches, and other networking components. Coordinate with cross-functional teams, vendors, and service providers to ensure smooth deployment.
    • Performance Monitoring: Implement and maintain network monitoring tools and processes to continuously assess network performance and identify areas for improvement.
    • Security and Compliance: Ensure network operations and security practices comply with industry standards, regulations, and organizational policies.
    • Vendor Management: Evaluate and recommend network equipment vendors and service providers. Negotiate contracts, manage vendor relationships, and continuously monitor service-level agreements (SLAs) to ensure quality and cost-effectiveness. Ensure vendor KPIs metrics are achieved and maintained.
    • Budgeting and Resource Planning: Collaborate with leadership to develop and manage the network budget. Identify resource requirements, assess technology investments, and make recommendations for infrastructure improvements.
    • Documentation: Maintain accurate network documentation, configurations, develop and maintain Standard Operating Procedures and processes.
    • Continuous Improvement: Stay current with emerging networking technologies, industry trends, and best practices. Identify opportunities for process optimization, automation, and efficiency gains within the network engineering function.

    Scope (Required)

    • Staff supervision and development - Yes
    • Decision making- Drafts policy and resolves problems
    • Travel – Less than 5%
    • Location— Remote
    • Flex Designation – Remote Anywhere

    Requirements :

    Education (Required)

    • A bachelor's degree in computer science, information technology, a related field, or relevant work experience.
    • Relevant certifications, such as, CCNA, CCNP, JNCIS-ENT, JNCIP-ENT, or equivalent certifications are highly desirable.
    • Skills (Required)
    • Proficiency in network protocols, such as but not limited to, routing, switching, firewall management, network security, and experience with network monitoring tools.
    • Strong knowledge of network hardware, including routers, switches, load balancers, access points, and other network devices.
    • Experience with network monitoring and management tools and protocols (e.g., SolarWinds, Wireshark, SNMP, NetFlow).
    • Strong leadership and team management skills, including the ability to motivate, mentor, and develop team members.
    • Strong project management skills, including the ability to prioritize tasks, allocate resources, and manage project timelines effectively.
    • Excellent communication skills, both written and verbal, to effectively convey technical information to non-technical stakeholders.
    • Strong problem-solving skills to diagnose and resolve complex network issues.
    • Experience in managing relationships and negotiating contracts with network equipment and service provider vendors.
    • A commitment to staying updated with the latest networking technologies, industry trends, best practices through self-study, training programs, and professional development activities.

    Experience (Required)

    • 3-5 years of experience in managing engineering and/or support teams, managing networks for various location types, offices, distribution centers, data centers and branches with a track record of progressively increasing responsibility. Proven track record of successfully leading and delivering network engineering projects

    The anticipated salary range for this position is $127, ,600 depending on location, knowledge, skills, education and experience. This position is also eligible for an annual discretionary bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company's 401k plan. Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law.

  • jena-digital

    Customer Support Engineer

    5 days ago

    jena-digital Los Angeles, United States

    ****Dein Profil**** · * Du kommst aus dem Umfeld Informatik, Medieninformatik, Wirtschaftsingenieurwesen oder vergleichbar · * · Du hast Interesse an Programmierung, Web-Technologien, Cloud und E-Commerce · * · Gute analytische Fhigkeiten sowie Kenntnisse gngiger Tools und Verf ...

  • Paragon

    Support Engineer

    3 weeks ago

    Paragon Los Angeles, United States

    [Full Time] Support Engineer at Paragon (United States) | BEAMSTART Jobs · Support Engineer · Paragon United States · Date Posted · 29 Apr, 2023 · Work Location · Los Angeles, CA, United States · Salary Offered · $120000 yearly · Job Type · Full Time · Experience Required · 1+ ...

  • Cardinal Integrated Technologies, Inc.

    Support Engineer

    1 week ago

    Cardinal Integrated Technologies, Inc. Los Angeles, United States

    Quals--Job Title: Application EngineerPlease see attached JD. · Universal Parks & ResortsJob Description · Date: · May 2023Department: · Parks TechnologyJob Title: · pplication EngineerReports to: · Manager Ticketing Systems - Phil HoSummaryThe Application Engineer's role i ...

  • Axelon

    Support Engineer

    1 week ago

    Axelon Los Angeles, United States

    Role Description: · Support Engineer · Competencies: · Digital : Oracle Hospitality Opera Professional Cloud, Digital : EAS : Oracle Cloud Infrastructure · Experience (Years): · 4-6 · Essential Skills: · Lab Computing Support Engineer · Desirable Skills: · Lab Computing ...

  • The Dignify Solutions LLC

    IT Support Engineer

    2 weeks ago

    The Dignify Solutions LLC Los Angeles, United States

    Generally requires minimum of 5 years of related experience in IT Support within an e-commerce and/or manufacturing / distribution environment · Must have excellent customer service skills. · Must demonstrate high attention to detail in all work concepts such as ticket entries, e ...

  • inSync Staffing

    Engineering and IT Support

    2 weeks ago

    inSync Staffing Los Angeles, United States

    Locksmith Technician · Pay Rate: $22/hr, paid weekly + mileage · Hours: 8:00 AM - 4:30 PM, Monday - Friday · Location: Lahabra, CA 90631 · Contract to Hire · Summary: · The Locksmith Technician provides on-site maintenance and repair services to customers within an assigned terr ...

  • Quantum Ventures

    Support Engineer

    3 weeks ago

    Quantum Ventures Long Beach, United States

    Job Description: · At DataManagement Professionals (DMP), we specialize in storing, protecting, and managing data for our clients. · As the IT industry continues to evolve, we are seeking to expand our team in order to provide our German and international clients with modern and ...

  • Russell Tobin & Associates

    Customer Support Engineer

    3 weeks ago

    Russell Tobin & Associates Los Angeles, United States

    · What are we looking for in our Customer Support Engineer? · The Information Technology team at Russell Tobin & Associates is supporting a top Biotech organization that has an opening for a Customer Support Engineer. · Location: 4501 Colorado Blvd, Los Angeles, CA 90039, Unite ...

  • Buddha Jones

    AVID/IT Support Engineer

    3 weeks ago

    Buddha Jones Los Angeles, United States

    Avid/IT Support Engineer · Buddha Jones is looking for an experienced Avid/IT Support Engineer to join our team. This role will work closely with the IT team and reports to the Manager of Service Desk. The candidate will ensure timely and effective solutions to calls for service ...

  • Align Communications

    Desktop Support Engineer

    2 days ago

    Align Communications Los Angeles, United States

    Job Description · Join the Team · Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love? · At Align, our professionals are the key to our success. We dont just hire talent, we invest in exceptional people ...

  • Align Communications

    Desktop Support Engineer

    2 weeks ago

    Align Communications Los Angeles, United States

    Job Description · Join the Team · Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love? · At Align, our professionals are the key to our success. We dont just hire talent, we invest in exceptional people ...

  • Presidio

    Cloud Support Engineer

    3 weeks ago

    Presidio Los Angeles, United States

    SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT · Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, ...

  • Align Communications

    Desktop Support Engineer

    3 days ago

    Align Communications Los Angeles, CA, United States

    Join the Team · Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love? · At Align, our professionals are the key to our success. We dont just hire talent, we invest in exceptional people who are forward-th ...

  • Inspyr Solutions

    OneTrust Support Engineer

    3 weeks ago

    Inspyr Solutions Los Angeles, United States

    OneTrust Support Engineer - Long Term Project - Remote (US/PST) · Title: OneTrust Support Engineer · Location: Remote (US/PST) · Duration: Long Term Project - 6+ months · Compensation: $40-55/hr · Work Requirements: US Citizen, GC Holders or Authorized to Work in the US · Qualif ...

  • forhyre

    Desktop Support Engineer

    22 hours ago

    forhyre Los Angeles, United States

    Job Description · Job Description · We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. · If you're computer-savvy and enjoy supporting end users, we'd like ...

  • Beondeck

    Technical Support Engineer

    11 hours ago

    Beondeck Los Angeles, United States

    We are seeking a · Technical Support Engineer · to join our team at Paragon As an early member of our team, you will help our customers realize the incredible potential of our platform. You will work across the business in driving product adoption, strengthening customer engage ...

  • Align Communications

    Desktop Support Engineer

    3 weeks ago

    Align Communications Los Angeles, United States

    Join the Team · Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love? · At Align, our professionals are the key to our success. We dont just hire talent, we invest in exceptional people who are forward-th ...

  • ITW GSE

    Technical Support Engineer

    3 weeks ago

    ITW GSE Los Angeles, United States

    Get notified about new · Senior Product Support Engineer · jobs in · United States . · Senior Technical Support Engineer, West - Distributed US · Sr. Electrical Engineer, Product Support · Technical Consultant/Technical Support Engineer · Technical Consultant IV-System Supp ...

  • Cypress HCM

    Technical Support Engineer

    3 weeks ago

    Cypress HCM Los Angeles, United States

    Technical Support Engineer – Service Management · Position Overview: · We are looking for an experienced Support Engineer with a passion for excellence. The Technical Support Engineer will be responsible for managing and resolving challenging issues for our partners and customer ...

  • Align Communications

    Desktop Support Engineer

    1 day ago

    Align Communications Los Angeles, United States

    Job Description · Join the Team · Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love? · At Align, our professionals are the key to our success. We dont just hire talent, we invest in exceptional people ...