Jobs
>
Los Angeles

    Desktop Support Engineer - Los Angeles, United States - Align Communications

    Align Communications
    Align Communications Los Angeles, United States

    4 weeks ago

    Default job background
    Description
    Join the Team

    Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love?

    At Align, our professionals are the key to our success.

    We dont just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do.

    Were a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our teamwork hard, play hard, be smart

    We believe great communities lead to great companies. Thats why we offer a dynamic workplace where you feel inspired, engaged and innovative.

    We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices.

    Position Overview


    Align seeks a highly experienced and motivated Desktop Support Engineer that possesses strong client-service skills and solid desktop troubleshooting experience.

    This position will report to the Align Managed Services team, which provides monitoring and support services for critical and noncritical IT assets.

    This person will work on a hybrid schedule at a client site in Century City, LA providing deskside IT support for Executives and VIPs.

    Prior Hedge Fund or Alternative Investment industry experience is preferred. Qualified candidates will have prior experience providing deskside, technical support for executives and VIPs in a Corporate Environment. Excellent customer service, follow-up, and communication skills are a must.


    The Desktop Support Engineer will be based out of our Century City, LA location and would be required to work on-site one to two days a week.

    The days this person is not working on-site they would be able to work from home.

    This is a full-time position offering a competitive salary and comprehensive benefits

    Responsibilities

    Provide on-site desk side support for desktop-related and end user technical issues at one of our key managed services client locations in Century City, LA

    Provide technical support for desktop-related and end user technical issues for key managed services client

    Provide outstanding customer service, IT support, follow through and resolution with a focus on Executive and VIP end users

    Work closely with clients possessing varying levels of IT knowledge and provide technical support for users, including issues related to IP phone, desktop, connectivity and desktop applications (Microsoft Office / O365)

    Install, upgrade and remove desktop applications / user workstations

    Inventory control of hardware and peripherals

    Troubleshoot general computer and server problems and ensure all systems, workstations and printers are in working order and operating efficiently

    Qualifications

    A minimum of four years of desktop support / end user technical support experience

    Candidate must be client-focused, comfortable interfacing with executive clients and able to maintain a high level of service

    Excellent verbal and written communication skills and the ability to be prompt and courteous

    Strong attention to detail, multitasking skills, and sense of teamwork

    Ability to work in a fast-paced & dynamic environment

    Preferred Qualifications

    Minimum of 1 to 4 years of experience working with a Managed Services Provider

    Ideal candidate will have a Bachelors degree

    Advanced understanding of troubleshooting theory, systematic troubleshooting, split-half triage

    Previous experience with Hybrid & Cloud environments

    Proven ability to operate MS 365, Exchange, Intune, Azure AD

    Strong understanding of Remote Work Systems (VPNs, VMs/AVDs, RDC)

    Familiarity with Active Directory & Group Policy

    Basic networking skills

    Some Hedge Fund or Alternative Investment industry experience is strongly preferred

    Tier 2

    PM20
    Align is a premier global provider of technology infrastructure solutions.


    Align specializes in designing and deploying technology infrastructure solutions from the desktop to the data center as well as providing managed IT services for clients.

    Our professional services team, which includes

    Workplace Technology ,

    Data Center Solutions

    and

    Migrations & Cloud

    provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class

    Managed Services

    team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner.


    Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades.

    Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs.


    Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients.

    We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications.


    For more information, visit:
    PI8f3b07db72be
  • jena-digital

    Customer Support Engineer

    1 week ago

    jena-digital Los Angeles, United States

    ****Dein Profil**** · * Du kommst aus dem Umfeld Informatik, Medieninformatik, Wirtschaftsingenieurwesen oder vergleichbar · * · Du hast Interesse an Programmierung, Web-Technologien, Cloud und E-Commerce · * · Gute analytische Fhigkeiten sowie Kenntnisse gngiger Tools und Verf ...

  • Cardinal Integrated Technologies, Inc.

    Support Engineer

    1 week ago

    Cardinal Integrated Technologies, Inc. Los Angeles, United States

    Quals--Job Title: Application EngineerPlease see attached JD. · Universal Parks & ResortsJob Description · Date: · May 2023Department: · Parks TechnologyJob Title: · pplication EngineerReports to: · Manager Ticketing Systems - Phil HoSummaryThe Application Engineer's role i ...

  • Laitram

    Engineering Technical Support

    3 weeks ago

    Laitram Los Angeles, United States

    Intralox L.L.C is currently seeking a Technical Support Specialist with the Technical Support Group and is looking for individuals who have strong mechanical/technical aptitude and can provide world class Customer Service and support to Intralox Customers for our Food Business Un ...

  • Russell Tobin

    Customer Support Engineer

    6 days ago

    Russell Tobin Los Angeles, United States

    What are we looking for in our Customer Support Engineer? · The Information Technology team at Russell Tobin & Associates is supporting a top Biotech organization that has an opening for a Customer Support Engineer. · Location: 4501 Colorado Blvd, Los Angeles, CA 90039, United ...

  • Cypress HCM

    Technical Support Engineer

    3 weeks ago

    Cypress HCM Los Angeles, United States

    Technical Support Engineer – Service Management · Position Overview: · We are looking for an experienced Support Engineer with a passion for excellence. The Technical Support Engineer will be responsible for managing and resolving challenging issues for our partners and customer ...

  • Russell Tobin & Associates

    Customer Support Engineer

    3 weeks ago

    Russell Tobin & Associates Los Angeles, United States

    · What are we looking for in our Customer Support Engineer? · The Information Technology team at Russell Tobin & Associates is supporting a top Biotech organization that has an opening for a Customer Support Engineer. · Location: 4501 Colorado Blvd, Los Angeles, CA 90039, Unite ...

  • Align Communications

    Desktop Support Engineer

    2 weeks ago

    Align Communications Los Angeles, United States

    Job Description · Join the Team · Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love? · At Align, our professionals are the key to our success. We dont just hire talent, we invest in exceptional people ...

  • Luminar

    Executive Support Engineer

    1 week ago

    Luminar Los Angeles, United States

    Luminar is a global automotive technology company ushering in a new era of vehicle safety and autonomy. For the past decade, Luminar has built an advanced hardware and software/AI platform to enable its more than 50 industry partners, including the majority of global automotive O ...

  • Presidio

    Cloud Support Engineer

    3 weeks ago

    Presidio Los Angeles, United States

    SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT · Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, ...

  • Forhyre

    Desktop Support Engineer

    2 weeks ago

    Forhyre Los Angeles, United States

    Job Description · Job DescriptionWe are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. · If you're computer-savvy and enjoy supporting end users, we'd like to me ...

  • Inspyr Solutions

    OneTrust Support Engineer

    3 weeks ago

    Inspyr Solutions Los Angeles, United States

    OneTrust Support Engineer - Long Term Project - Remote (US/PST) · Title: OneTrust Support Engineer · Location: Remote (US/PST) · Duration: Long Term Project - 6+ months · Compensation: $40-55/hr · Work Requirements: US Citizen, GC Holders or Authorized to Work in the US · Qualif ...

  • Strategic Business Systems

    Field Support Engineer

    1 week ago

    Strategic Business Systems Los Angeles, United States

    Strategic Business Systems (SBS) is hiring an Account Support Field Engineer a secure customer's requirements in a challenging, dynamic setting. The candidate will be in support of a customer in the Los Angeles, CA area. Limited travel may be required (travel funds available for ...

  • Axiom Technologies

    Desktop Support Engineer

    3 weeks ago

    Axiom Technologies Los Angeles, United States

    Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at · The Field Support Engineer will be responsible for the installation, configuration, and troubleshooting of network ...

  • TSR Consulting

    Infrastructure Support Engineer

    2 weeks ago

    TSR Consulting Los Angeles, United States

    Our client, a leading financial services company is hiring an · Infrastructure Support Engineer · on a long-term contract basis. · Job ID 79425 · Work Location: · New Castle, DE · Summary: · Cyber Security is seeking a highly motivated candidate for the position of Senior Techn ...

  • Axelon

    Support Engineer

    1 week ago

    Axelon Los Angeles, United States

    Role Description: · Support Engineer · Competencies: · Digital : Oracle Hospitality Opera Professional Cloud, Digital : EAS : Oracle Cloud Infrastructure · Experience (Years): · 4-6 · Essential Skills: · Lab Computing Support Engineer · Desirable Skills: · Lab Computing ...

  • Vanderlande Industries

    OT & Controls Support Engineer

    4 weeks ago

    Vanderlande Industries Los Angeles, United States

    Job TitleOT & Controls Support Engineer Job Description Vanderlande is the global market leader in baggage handling systems for airports and sorting systems for parcel and postal services. The company is also a leading supplier of warehouse automation solutions. Established in 19 ...

  • Clari

    Sr. Technical Support Engineer

    1 week ago

    Clari Los Angeles, United States

    Clari's Revenue platform gives forecasting accuracy and visibility from the sales rep to the board room on revenue performance - helping them spot revenue leak to answer if they will meet, beat, or miss their sales goals. With insights like this, no wonder leading companies world ...

  • Paragon

    Support Engineer

    3 weeks ago

    Paragon Los Angeles, United States

    [Full Time] Support Engineer at Paragon (United States) | BEAMSTART Jobs · Support Engineer · Paragon United States · Date Posted · 29 Apr, 2023 · Work Location · Los Angeles, CA, United States · Salary Offered · $120000 yearly · Job Type · Full Time · Experience Required · 1+ ...

  • Eleven Recruiting

    Senior Desktop Support Engineer

    2 weeks ago

    Eleven Recruiting Los Angeles, United States

    About Eleven Recruiting · We are a specialized technology staffing agency supporting professional and financial services companies. Why do we stand out in technology staffing? We listen and act as advisors for our candidates on how they can best add value, find interesting projec ...

  • forhyre

    Onsite Desktop Support Engineer

    3 weeks ago

    forhyre Los Angeles, United States

    Job Description · Job Description · We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. · If you're computer-savvy and enjoy supporting end users, we ...