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    POS Support Technician I - Los Angeles, United States - United Merchant Services

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    Description

    Job Description

    Job Description

    Bluu Inc. is seeking a full time POS Technician for our Los Angeles office.

    Job Description:

    Provide phone support; Document all merchant and reseller/agent issues; Resolve all outstanding issues as quickly as possible

    Prepare/stage POS hardware and software for deployment

    Maintain POS department equipment and tools

    Perform hardware repairs as required, both in-house and in the field - Test, evaluate, and document all software/hardware issues

    Provide training to associates, merchants, and resellers - Install and configure software, hardware, cables/wiring, and networks


    - Monitor system performance and troubleshooting issues

    Provide documentation as required

    Qualifications and Skills

    Resourcefulness and problem-solving aptitude

    Excellent communication skills

    Bi-lingual in English & Korean

    POS/PC support related experience preferred

    Able to work off-site occasionally

    Business travel may be required

    Able to lift up to 50 lbs.

    Benefits

    -Medical, Dental, and Vision Insurance, 401K,

    -Life Insurance

    -PTO

    Pay rate: $21/hr - $25/hr DOE


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