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    General Manager at - San Diego, CA, United States - 619 Spirits North Park

    619 Spirits North Park
    619 Spirits North Park San Diego, CA, United States

    1 week ago

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    Description

    Job Description

    Job Description

    619 Spirits North Park in San Diego, CA is looking for a General Manager to join our growing team. We are located on 3015 Lincoln Ave. Our ideal candidate is self-driven, motivated, and hard-working. You will be responsible for every aspect of the operation and growth of the restaurant.

    Job Description

    Position: General Manager

    Type: Salaried, Full-time

    Reports To: Owner

    Supervises: Hourly FOH employees

    Duties and Responsibilities:

    Responsibilities include, but are not limited to:

    • Oversee daily business operations
    • Manage staff and delegate responsibility as needed
    • Maintain excellent customer service standards

    Financial

    • Set annual team goals and assist in annual budget preparation.
    • Oversee monthly P&L and daily numbers to maximize revenue and manage controllable costs and expenses with a strong emphasis on all cost of goods ("COGS") and Labor.
    • Approve invoices for payables and ensure clear communication with accounting department on all checks, invoices etc.
    • Manage petty cash
    • Create and maintain systems to track staff performance related to customer service and revenue maximization

    Marketing

    • Find creative low-cost ways to market the venue
    • Create and implement Loyalty Programs
    • • Ensure marketing information is to the Marketing team on time
    • Help with themes for holidays and special events
    • Ensure brand is being properly represented at all times
    • Work with PR firm to ensure high visibility placement of venue in local and national media.
    • Participate in off-site events
    • Help to promote the culinary team

    Operation

    • Oversee the Manager Action Items List to ensure everything is getting done
    • Oversee nightly closing to ensure done properly as needed
    • Assist with nightly Toast check-outs of staff and completing bank drops
    • Create and implement specific policies and procedures that will enhance customer service
    • Ensure private parties and sites are executed properly
    • Review all staff clock in/out times and make punch adjustments as needed before payroll
    • Review all incident reports before they go in binder
    • Manage floor as scheduled
    • Ensure proper time is effectively split between all departments
    • Hold weekly manager meetings and ensure proper follow-up on all action items

    Other

    • Collaborate with HR to ensure venue is in compliance with all pertinent employee rules and regulations
    • Read industry publications to keep up-to-date on trends
    • Conduct and participate in staff reviews
    • Conduct every final staff interview
    • Responsible for all aspects of ToastPOS system (front and back of the house)
    • Become an expert on Toast
    • Maintain all comp/void reports and help to keep at acceptable levels
    • Take the time to learn what you don't know

    Qualifications

    • Excellent communication skills to connect effectively with customers and co-workers
    • Positive attitude and ethics which support our values and culture
    • Ability to manage a fast-paced, high-volume, clean, customer-focused workplace
    • Strong time-management skills; ability to multi-task, prioritize, and organize
    • At least 2 years senior management experience with extensive knowledge in restaurant, nightclub, and private events
    • Must be familiar with yield management and cost controls
    • Must be able to adequately communicate both orally and in writing
    • Must be able to input and access information in the computers/point of sales system
    • Must be comfortable learning new skills
    • Must have a "hands-on", proactive management style

    Skills and Attitudes:

    Must be motivated, hard-working, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.

    Must have the ability to:

    • Perform job functions with attention to detail, speed, and accuracy
    • Prioritize and organize
    • Be a clear thinker, remain calm, and resolve problems using good judgment
    • Follow directions thoroughly
    • Understand guest service needs
    • Work cohesively as a team with co-workers
    • Direct staff performance and follow up with corrections as needed

    Education:

    Must have one or more of the following:

    • Bachelor's degree (B.A.) from a four-year college or university
    • Four (4) years of related experience and/or training
    • Equivalent combination of education and experience.

    Certificates, Licenses, and Registrations:

    • Food Handlers Card (must be obtained within 30 days of employment)
    • CPR and First Aid certified (must be obtained within 30 days of employment)
    • LEAD card (must be obtained within 30 days of employment)

    Physical Requirements:

    • Must be able to stand/walk for up to 8 hours at a time
    • Must be able to sit for up to 8 hours at a time
    • Must be able to lift at least 50 pounds safely and properly
    • Ability to speak and hear, vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
    • Be able to reach, bend, stoop

    Other Requirements:

    • Ability to work in a stressful, fast-paced environment
    • Must be able to work holidays, nights, and weekend
    • The noise level in the work environment usually is loud.
    • The employee may be exposed to the risks associated in attempting to resolve issues with difficult guests.
    • Work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays

    We are looking forward to receiving your application. Thank you.

    #J-18808-Ljbffr
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