Customer Service Representative - Phoenix, United States - TEKsystems

TEKsystems Phoenix, United States

2 weeks ago

Description

Job Description

Location: 13450 N Black Canyon Hwy, Phoenix, AZ 85029

Pay rate: $17.84/40 hours per week

Contract Duration: 6 months from start date with a possibility of extension

Hours of operation: Monday- Saturday from 6:00am-8:00pm. You will chose 3 preferred shifts and will bid on them in training. You may also chose to work a 4*10 shift.

Training Schedule: Training will take place the 1st 6 weeks from 8:00 AM – 4:00 PM

Holiday Pay: Christmas Day, New Year's Day, Martin Luther
King Jr.'s Birthday, Washington's Birthday, Memorial Day and Independence Day (6

Drug Screening: While there is no Drug screen, employer will require you to fill out a Drug Certification form. This form will be filled out during the orientation "EQIP". I have attached this for your review.

Public Trust Security Clearance paperwork: This is 95+ page certification that would need to be filled out prior to your scheduled EQIP class, I would suggest arriving at the location at least 2 hours before orientation to have this certification paperwork completed. Additionally, you may stop by the the location a day or so prior to grab a copy of these documents. The company has copies available at the front desk.

Additional Information: Masks are required to be wore all day during your shift at your desk.

COVID procedures :

o The company has taken quite a few precautions.

§ Removed all air hand dryers and replaced them with paper towel dispensers.

§ Added hand sanitizers to every office by all doors, in all common areas and by all building entrances

§ Have put those that remain in the build at CDC safe distancing working space guidelines

§ Have placed safe distancing floor stickers in all restrooms

§ Have provided every person with two sets of masks

§ It is mandatory that you wear a mask

§ Have a central entrance at each building where the do mandatory health screenings

§ They do whole building midday temperature checks

§ They have Monday morning COVID management meetings

§ Facilities has instituted more surface contact cleaning scheduled times

§ They provides Clorox wipes and encourages everyone to wipe down their desks twice a day

§ If someone has COVID like symptoms, they are sent home and Facilities is engaged to thoroughly clean the desk area.. This was more of a factor in the beginning, now everyone is aware not to come in if they have any symptoms and will be stopped at the screening desk and sent home- they will not lose their job but will need to quarantine at home for 10 days.

An EQIP date will be set for all candidates , this is where you will present your forms of IDs and will fill out additional paperwork for this company. (Class is limited to 7 per class - due to COVId)

Documents Required to Bring to EQIP:

Birth Cert or Passport (copy of birth certificate is ok)

2 Forms of ID

Completed Forms:( (Forms can be picked up at the front desk of Peckham)

2020 SF85p

2020 SF85ps

Also wanted to send out the background information below.

Background: In addition to verifying criminal, education, etc., we also pull credit (see below for specifics with requirements).

Student loan debt does negatively impact getting your full clearance and fits in the highlighted category below:

The general guideline when considering debt is that any amount of unpaid bad debt in a negative standing over the amount of $7000.00, excluding medical debt, will make the candidate not eligible for employment. Excessive amounts of medical debt may also require further information before a determination can be made. When it comes to Bankruptcies, there is a standard that if it is within the last 7 years the candidate is not eligible for employment.

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Customer Service Representative - Phoenix, United States - TEKsystems

Description

Job Description

Service Representative

Service Representative