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Overnight Help Desk
1 day ago
Sentinel Downers Grove, United States**Responsibilities**: · **This positions schedule is Friday - Sunday 7pm -7am. The first 4 weeks will require you to work 8:30am-5pm Monday through Friday for training.** · Qualifications: · - 5+ years' experience in Helpdesk is preferred · - Experience with Microsoft Office and ...
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Help Desk Level 1
1 week ago
C & K Holdings Chicago Ridge, United States**IMMEDIATE OPENINGS** · **Position Summary and Responsibilities**: · **C&K Holdings, the Drayage Specialist**, is actively seeking a **Help Desk Level 1 Tech. **This position assigns, assists with, and manages contractor equipment. The Level 1 Tech support position works with al ...
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IT Help Desk Technician
2 days ago
I.Q. Technologies, Inc. Wheaton, United StatesAt I.Q. Technologies, you have an excellent opportunity to excel your career within a thriving organization. We are looking for a qualified, experienced, and motivated individual to become part of IQ's team today · - General knowledge of Microsoft Active Directory related to user ...
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Help Desk Support- Contract
2 days ago
Hire Hero Lombard, United States**Job Overview**: · **Can interview and start IMMEDIATELY** · **Technical Qualifications**: · - First-level support to investigate and resolve software and hardware problems for end-users, companywide. · - Previous experience in a corporate environment is a must · - Serve as the ...
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Help Desk Analyst
5 days ago
BMO US Chicago, United States320 S Canal Street Chicago Illinois,60606 · In this role, an Analyst: · - Uses knowledge received from 6 weeks of training and our online knowledge base to complete tasks associated with the role. · - Resolves problems in an efficient, effective, friendly, and professional manner ...
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IT Help Desk Support
2 days ago
K2 Staffing, LLC Chicago, United States**Summary** · **Duties & Responsibilities** · - New User Onboarding & Offboarding- Troubleshooting and managing Windows Servers and Active Directory- Maintaining Local Area Networks · - Implementing and monitoring network security · - Optimizing and maintaining network software a ...
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Help Desk Technician
6 days ago
Smith Senior Living Chicago, United States**Requirements**: · - Working knowledge of: · - Microsoft operating systems and LAN and WAN technologies · - WiFi technologies · - Relevant software, hardware and equipment · - Ability to work a flexible schedule including on-call hours · - Ability to work independently or as par ...
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Help Desk
1 week ago
Sentinel Offender Services Clarendon Hills, United StatesResponsibilities: · Sentinel is looking for a Help Desk Technician to join our client. This candidate will be imaging and installing software on new devices. This person will also be assisting new users with questions or device issues. This role would require some travel and wor ...
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IT Help Desk Technician
4 days ago
Middleground Westchester, United StatesJob Description · Job DescriptionAs an Entry-Level Help Desk Technician at our MSP (Middleground), you will play a crucial role in providing technical support and assistance to our clients. You will be responsible for responding to customer inquiries, diagnosing and resolving tec ...
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Help Desk Technician
5 days ago
PTS Corp/Consume Palatine, United States**WHO WE ARE**: · **ABOUT THE ROLE**: · Provide hardware and software troubleshooting, network maintenance, and end-user training while demonstrating strong communication skills and a customer-centric approach. · **Technical Skills**: · - Basic understanding of computer hardware ...
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Help Desk Technician
4 days ago
Middleground Westchester, United StatesJob Description · Job DescriptionMiddleground is a rapidly growing IT Managed Service Provider located in Westchester (20 minutes to the Loop and most suburbs) is seeking a Computer/IT Support Technician to join our team. We're looking for someone who excels at coming up with cre ...
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Morton College Cicero, United States**Required Qualifications** · - Two years of computer related experience; or an associate's degree in data processing or a related field experience. Knowledge of computer hardware and software. Good customer service, interpersonal and communication skills. · - Must be able to dem ...
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IT Help Desk Support Specialist
1 week ago
USA Clinics Group Chicago, United States**Responsibilities** · - Assisting offices in multiple states to ensure that computers and networking are in place · - Working closely with corporate support teams · - Managing multiple projects · - Working with senior management to support the execution of company strategy · - A ...
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IT Senior Help Desk Engineer
4 days ago
Middleground Westchester, United StatesJob Description · Job DescriptionHello Middleground Technologies located in Westchester, is looking to add a Senior IT Support Technician to it's team. This job role is focused on customer service, technical support tickets and projects, and being part of an amazing team Lots of ...
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Tps Technical Help Desk Manager
1 week ago
BMO US Chicago, United States320 S Canal Street Chicago Illinois,60606 · Provides exceptional, daily operational service support to grow the Bank's market share and maximize profitability of client relationships. Ensures client problem resolution is prompt and effective, and that enhancement opportunities ar ...
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IT Help Desk
1 week ago
RKON Chicago, United States Full timeHelp Desk Analyst · At RKON, we're proud of the culture we've created—and the loyalty and dedication of our employees, many of whom have been with the company since our founding in 1998. Our culture is also challenging and fast-paced to keep up with the ever-evolving IT industry ...
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IT Help Desk
4 days ago
Middleground Chicago, United StatesJob Description · Job DescriptionHello We are a Managed Service IT Provider looking to bring on another entry level technician to grow and flourish at our company. This role is an entry level where you will be exposed to a lot of technology and have a great opportunity to grow an ...
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IT Help Desk
4 days ago
RKON Chicago, United StatesJob Description · Job DescriptionHelp Desk Analyst · At RKON, we're proud of the culture we've created—and the loyalty and dedication of our employees, many of whom have been with the company since our founding in 1998. Our culture is also challenging and fast-paced to keep up wi ...
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IT Help Desk Technician Tier 2
4 days ago
Middleground Westchester, United StatesJob Description · Job DescriptionHello We are a Managed Service IT Provider looking to bring on another mid level technician to grow and flourish at our company. This role is an entry level where you will be exposed to a lot of technology and have a great opportunity to grow and ...
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Help Desk
2 weeks ago
Sentinel Offender Services Lincolnshire, United StatesResponsibilities: · Sentinel is looking for a help desk agent to assist one of our clients. In this role, you will be assisting with end user support, troubleshooting printers and supporting windows. This is a contract to hire position reporting onsite to our client location in ...
IT Help Desk - Westchester, United States - Middleground
Description
Job Description
Job DescriptionHello We are a Managed Service IT Provider looking to bring on another entry level technician to grow and flourish at our company. This role is an entry level where you will be exposed to a lot of technology and have a great opportunity to grow and learn
If you like a fun work environment, a good culture, and great teammates, we want to hear from you
Job Duties:
1. Answering all phone calls coming into the Middleground office
2. Triaging and scrubbing all incoming tickets and working them to resolution or assigning to team
3. General IT office systems support including setup, management, and troubleshooting of desktops, laptops, printers, phones, and network, including occasional on-call support afterhours.
4. Help Desk L1 duties including support on Microsoft, Dell, Lenovo, HP, and other various products
5. Physical hardware build outs and configurations.
6. Internal ticketing system usage, administration, and management for all issues
7. Assist in providing excellent customer service to all Middleground customers
8. Contribute to the growth and improvement of all internal and external systems
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