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    Service Manager - Chicago, United States - Jiffy Lube

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    Job Description

    Job Description


    We are seeking a Store General Manager to join our team You will be responsible for the employees training and development, overseeing and coordinating the day to day operations of the store.


    Responsibilities:
    Supervise the team ensure employees perform procedures and follow all policies
    Scheduling and record keeping for shift personnel to ensure optimal efficiency through the computer based Jiffy Lube POS system
    Lead, Manage, Train and evaluate employees while keeping in line with the companies vision
    Track monthly results and trends for business forecasting
    Resolve escalated customer complaints
    Responsible for personnel issues and disciplinary actions
    Understand and maintain inventory control
    Oversee all sales, and clerical functions from service advisors
    Overall cleanliness and organization of the shop

    Qualifications:
    Previous experience in customer service, or other related fields
    Lube Technician or similar auto experience
    Management experience
    Ability to thrive in a fast-paced environment
    Excellent organizational and communication skills
    Strong leadership and team building skills
    Valid drivers license
    Ability to work flexible schedule including weekends, evenings, and some holidays
    General Automotive knowledge

    #J-18808-Ljbffr

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