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    Director of Operations - Boston, MA, United States - Downeast Cider House

    Downeast Cider House
    Downeast Cider House Boston, MA, United States

    2 weeks ago

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    Description

    Director of Operations (Production & Packaging)

    Location: East Boston, MA (in the Boston Harbor Shipyard)

    Schedule: Monday-Friday, Packaging and Production run 24/4 or 16/5 depending on business needs

    As Downeast Cider's Director of Operations, you will lead a team of 34 employees (2 department managers, 5 shift supervisors, 21 packaging operators and 6 cider makers). You will ensure the safe and efficient operation of the production cellars and packaging lines through strategic hiring, efficient staffing, cross training and process improvement. Your mission will be to develop the managers, supervisors and floor level operators to create an environment of relentless continuous improvement across all areas of production and packaging.

    You will be part of a tight-knit, collaborative Operations management team with the opportunity to have impact across a variety of areas such as capacity modeling, fermentation changes/updates, data collection, fanuc robot upgrades, labor planning and many others as we continue to grow and scale.

    This is an excellent role for a strong Manager from a large company to step into a Director-level role, or a Director from a smaller brewery to manage larger volume and teams.

    What you'll do:

    Effectively lead the operations team to consistently deliver on the supply plan

    Be a creative problem solver, starting from a point of how do we accomplish this rather than this is why it can't be done

    Integrate a culture of data driven decision making and performance within the team, including setting and tracking KPIs

    Drive down COGs by ideating, delegating, and executing process improvement opportunities and CapEx projects

    Our people are our greatest asset - foster an environment focused on continuous training and development, implementation of training systems, including coaching, cross-training and supervisor development

    Lead by example to create and maintain a safe work environment that focuses on proactive remediation of problems, follows all OSHA and company safety policies, and investigating and correcting all safety incidents

    Successfully navigate your team through scheduling transitions based on business needs (between 24/4 and 16/5) with a permanent switch to 24 hour operations expected in 2024

    Work collaboratively and effectively with members of other departments as needed, such as Maintenance, Sales, Supply Chain and People

    Who you are:

    5+ years CPG manufacturing experience

    3+ years management experience in a liquid manufacturing environment

    Strong analytical and Excel/Google Sheet skills

    Strong organization and communication skills

    Strong experience developing salaried employees

    Flexibility to have face time across all shifts and adapt to the ever-changing demands and schedule of a production facility

    High level of attention to detail to ensure quality and safety

    Ability to provide and receive open and regular feedback and adjust accordingly

    Bonus points if you have...

    Beverage Manufacturing Experience

    Fermentation Experience

    Software experience (ERP)

    Engineering background

    Bilingual English/Spanish

    Don't check all the boxes? We know there's no such thing as a perfect candidate, so if this is a role you feel passionate about we encourage you to apply with a one-page cover letter explaining why this post speaks to you. Drop the "to whom it may concern" and give it to us straight - why you?

    What we offer:

    Unlimited paid time off

    Paid holidays

    401k with company match

    Health & dental insurance

    Company provided short term disability

    Computer reimbursement

    Annual PPE stipend

    Cider allowance (how big is your fridge?)

    About Downeast Cider

    We aspire to build an enduring company with a world-class brand, known as an extraordinary place to work. It's been 12 years since our first batches of unfiltered cider were fermented in the dorms of Bates College, Maine, and while we've gained 120 new teammates and 1.3 million cases of tasty drinks - with a growing assortment beyond cider - we remain 100% founder-owned. We're a scrappy team that enjoys the hard work of creating a company because we get to work on fun things with people we like. We like to hire the way we like our cider, unfiltered. With the understanding that we can learn and grow from each other's differences, we are proud to hire regardless of gender, race, nationality, religion, sexual orientation, disability, age, or anything else that makes us who we are.

    #J-18808-Ljbffr
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