- Provides a friendly greeting and suggests the best route for a customer to get desired service based on a short conversation with each customer
- Understands entire office operation sufficiently to direct customers appropriately
- May summarize services to customers who ask what we do
- Offers work application and encourages its completion when appropriate
- May check for previous work registration or other service and updates MIS systems
- Provides information about community resources
- May provide job search assistance including direct referral to jobs in the database
- Records those referrals properly
- Assures that needed materials are available to the public near the office entry
- Other duties as assigned
- High school diploma or GED and two years of college coursework OR
- High school diploma or GED and two years of customer service OR equivalent combination of education and experience
- Two years of experience working at Workforce Solutions and a recommendation from current or most recent supervisor
- Has knowledge of the workplace, jobs, and requirements for entry into those jobs.
- Is able to listen to customers, analyze expressed needs and use good judgment in suggesting how and who can help
- Uses tact, diplomacy, and persistence in providing suggestions to customers
- Is friendly, courteous and presents herself/himself as a professional
- Is able to handle effectively situations where a large number of customers want her/his attention at the same time
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Service Representative
1 week ago
SafetyMed Houston, United States**JOB POSTING** · **SERVICE REPRESENTATIVE** · **About Us**: · SafetyMed is one of the premier distributors in Texas of Medical AED defibrillators, First Aid, Fire Extinguishers, and Safety Supplies for more than 20 years. We are a small company with a dedicated and growing workf ...
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Customer Service Representative
2 weeks ago
Prodensa Houston, United StatesEl Representante de Servicio al Cliente es responsable de brindar un excelente servicio al cliente en su territorio asignado y/o con cuentas asignadas mediante la utilización de un conocimiento excelente y profundo de los productos de la empresa, así como de los miembros del equi ...
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Technical Service Representative
6 days ago
Ezee Fiber Houston, United States**Technical Service Representative** · Ezee Fiber is seeking a Tier I **Technical Service Representative (TSR)** to be part of a team of high-energy, customer-oriented professionals. The Technical Support Representative is the first point of contact for customers and others who c ...
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Field Service Representative
2 weeks ago
Cooper Machinery Services Houston, United States**Job Title**: Field Service Representative · **FLSA Status**: Non-Exempt · **Department**: Services · Group Regular Full Time · **Location**: HQ Port Northwest · **About Cooper Machinery Services**: · Cooper Machinery Services provides natural gas compression equipment and servi ...
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Client Services Representative
1 week ago
Suveto Houston, United StatesSunset Animal Hospital is looking for an experienced**full-time Client Services Representative t**o join our Team We are proud to serve the Houston, TX area for everything pet-related. · At Sunset Animal Hospital, our our singular goal is to provide compassionate medicine of the ...
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Customer Service Representative
2 weeks ago
DXP Enterprises Houston, United StatesResponsibilities of the **Customer Service Representative **include, but are not limited to: · - Responding to customer inquiries regarding company products and services · - Processing customer phone orders · - Checking availability of stock and shipping dates · - Quoting prices, ...
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Guest Service Representative
1 week ago
Houston Zoo Houston, United StatesJoin an enthusiastic team that provides a fun, unique and inspirational experience fostering appreciation, knowledge, and care for the natural world. The Houston Zoo aspires to be recognized by peers, staff, and general public as a leader among conservation efforts, delivering ex ...
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Customer Service Representative
1 week ago
TeamOne Logistics Houston, United StatesTeamOne Logistics based in Alpharetta GA, is a nationally recognized third-party logistics partner exclusively focused on asset-based transportation in the Logistics Industry. With over 100 locations across the country and growing, a key component of our success is our people. · ...
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Customer Service Representative
1 week ago
Vibration Mountings and Controls Inc Houston, United States: · The Customer Service Representative has general customer service responsibilities for VMC customers. · **Essential Job Responsibilities not limited to**: · Customer Service · - Respond to customer requests for information regarding products, pricing and services. · Order Entr ...
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Financial Services Representative
3 days ago
Aflac Houston, United StatesAre you interested in working in a high-energy sales environment? We have the best role just for you We are on a hunt to hire a detail-oriented Financial Services Representative to provide a front-line response to inquiries regarding our financial products and services. The Finan ...
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Customer Service Representative
1 week ago
TriSMART Solar LLC Houston, United StatesTriSMART Solar is a full-service provider of affordable solar solutions. We believe that every home and business should have the opportunity to be powered by clean, reliable, and renewable solar power. Our team of experts is dedicated to delivering exceptional service and support ...
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Customer Service Representative
1 week ago
Atlas Credit Co. Houston, United StatesCompany History · Atlas Credit Company is a family owned and operated financial institution. We have helped millions of customers with their financial needs and provided over three billion dollars of financial assistance since 1968. Our core values are community and family driven ...
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Technical Service Representative
1 week ago
Ezee Fiber Houston, United States**Technical Service Representative** · Ezee Fiber is seeking a Tier I **Technical Service Representative (TSR)** to be part of a team of high-energy, customer-oriented professionals. The technical support representative is the first point of contact for customers and others who c ...
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Market Services Representative
1 week ago
BlueTeam Houston, United States**Market Services Representative - Private Sector - BlueTeam** · **This position is onsite in Houston, TX** · **We are** · **BlueTeam **is a U.S. based service provider specializing in commercial restoration, construction and roofing — both domestic and international — and our cl ...
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Customer Service Representative
1 week ago
Empire Elite Enterprise Houston, United States**JOIN OUR TEAM** · Become part of our close-knit family of passionate individuals dedicated to making a difference. As a Fundraiser, you'll have the chance to impact important causes by raising awareness and garnering support. · **What To Expect**: · - Act as representative on b ...
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Support Service Representative
2 weeks ago
Senior PsychCare Houston, United States**Senior PsychCare has an immediate need for a Support Service/Documentation Specialist** · The **Support Service Representative** is an** Entry Level** position that works within the Patient Intake Department and is primarily responsible for assisting the clinicians and clients ...
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Service Sales Representative
4 days ago
CentiMark Corporation Houston, United States**QuestMark has an exceptional opportunity for a full-time **Service Sales Representative **to maintain and establish service sales in Houston, TX This role offers a base salary of $55k - $65k, plus commissions** · **_ QuestMark, a division of CentiMark Corporation_**_, is the na ...
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Customer Service Representative
1 week ago
Interbuild Construction L.P. Houston, United StatesOverview: · We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is ...
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Customer Service Representative
3 days ago
Speedy Printing Houston, United States**About us** · Speedy Printing is a small family-owned printing business established in 1984. We provide printing services to clients (small to medium businesses, non-profits, graphic artists and individuals) seeking a high touch, high quality printing experience. · **Speedy Prin ...
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Customer Service Representative
3 days ago
EcoShield Pest Solutions Houston, United StatesOverview: · The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering ab ...
Customer Service Representative - Houston, United States - Equus
Description
Company DescriptionWe help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.
Job Description
All your information will be kept confidential according to EEO guidelines.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.
When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.