Customer Service Representative - Eatontown, United States - Galaxy Toyota

Galaxy Toyota Eatontown, United States

2 days ago

Description

Job Description

Job DescriptionWe're looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you're interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from youCompensation:

$40,000

Responsibilities:

Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
Interact with the sales lead to maintain and improve service and product knowledge
Maintain customer accounts and update with new account information as needed
Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
Find patterns in customer complaints and bring them to the team for improvement

Qualifications:

Must possess exemplary interpersonal skills, communication skills, and active listening skills
High school graduate, G.E.D. recipient, or equivalent
Strong knowledge of customer interface and interaction

About Company

At Galaxy Toyota, we see ourselves more as part of the community rather than just another car dealership; after all, we've been helping people with their automotive needs for over 50 years. In the process, we've earned a Better Business Bureau A+ Rating and a 2015 Dealer Rater Consumer Satisfaction Award.

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