Customer Service Representative Assistant - Holmdel, United States - Valvano Insurance Agency, Inc.

Description

The Valvano Insurance Agency is a 4th generation family owned insurance agency. We have been providing quality insurance products for more than 80 years. We are seeking a Customer Service Assistant to work in our Holmdel office.


Duties include but are not limited to:

• Assist customers with inquiries, concerns, and requests in a professional and timely manner.
• Perform data entry and maintain accurate customer records.
• Assist with billing and collection activities
• Handle and resolve customer complaints or issues effectively
• Make outbound calls to follow up with customers

Requirements:

• Excellent communication skills, both verbal and written
• Strong customer service skills. Ability to prioritize and multitask.
• Ability to follow directions provided by Service and Management teams.
• Proficient in data entry and computer skills.
• Familiarity with phone etiquette and professional communication
• Fluent in English; bilingual skills (Spanish) is a plus

This position offers a competitive salary, benefits package, and opportunities for career growth.

If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.

Please submit your resume and cover letter detailing your relevant experience.


Pay:
$ $20.00 per hour

Expected hours: 40 per week


Benefits:

• 401(k)
• Health insurance
• Onthejob training
• Paid time off

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Inperson
• Office

Ability to Relocate:

• Holmdel, NJ 07733: Relocate before starting work (required)

Work Location:
In person