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    People Operations Generalist - New York, United States - POSTGRADUATE CENTER FOR MENTAL HEAL

    POSTGRADUATE CENTER FOR MENTAL HEAL
    POSTGRADUATE CENTER FOR MENTAL HEAL New York, United States

    1 week ago

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    Description
    Job Details

    Level
    Experienced

    Job Location
    158 East 35th Street Townhouse - New York, NY

    Position Type
    Full Time

    Education Level
    4 Year Degree

    Travel Percentage
    Up to 25%

    Job Category
    Human Resources

    Description

    JOB SCOPE: The People Operations Generalist will be responsible for full cycle recruitment and will own the entire process including placing job ads, sourcing candidates, scheduling interviews (if applicable for EMT), and streamline the interview and onboarding process. HRG will work closely with hiring managers to attract and recruit the best applicants. HRG will serve as one of the gatekeepers to the Human Resources Department. HRG will assist Director of HR with benefits administration and carrying out processes in accordance with agency, city, state, and federal regulations.

    ESSENTIAL FUNCTIONS:
    • Participating in recruitment efforts by placing job ads with advertising agency, screening, and distribution of resumes to management.
    • Use career fairs, job boards, social media, community network events, colleges, etc. to identify and attract quality candidates.
    • Manage the applicant tracking system.
    • Build and maintain a network of referral sources.
    • Assist on processing background clearances through the Justice Center, Staff Exclusion List, State Central Registry, and K- Checks.
    • Monitoring of the onboarding process and work closely with the Human Resources Recruiter, hiring manager, and candidate to ensure process runs seamlessly and concurrent.
    • Drafting and distribution of employment offer letters to individuals after review and approval from Director of Human Resources.
    • Managing and updating job descriptions.
    • Processes background clearances through the Justice Center, Staff Exclusion List, State Central Registry, and K- Checks.
    • Maintains awareness of current trends in Paycom and HRIS with a focus on service development, delivery and support, and applying key technologies.
    • Examines trends in information systems training, materials, and techniques. Through reading, attending user group webinars, and consistently speaking with Paycom Specialist, continuously increases both HR knowledge and HRIS application/tools knowledge.
    • Maintains compliance with federal and state regulations concerning employment.
    • Answers general inquiries from employees and provides direction and assistance as
    • needed.
    • Answers incoming departmental calls, determines purpose of call, and forwards calls to
    • appropriate personnel or department.
    • Entering information into Human Resources database (Paycom).
    • Sort and distribute mail.
    • Keep track of employee changes and update their files accordingly.
    • Assist all staff with any Paycom issues (password reset, unlocks).
    • Assist in conducting new hire orientation and completion of paperwork.
    • Assisting of the onboarding process and working closely with the People Operations Manager, hiring manager, and candidate to ensure process runs seamlessly and concurrently.
    • Assist with maintenance and organization of employee personal files. Filing, creating personnel folders, breaking down folders.
    • Maintain constant contact with candidates from beginning of onboarding process through to their first day of employment.
    • Assisting in the audit of Human Resources functions and collection of data.
    • Answers general inquiries from employees and provides direction and assistance as needed.
    • Completes I-9 verification forms and verifications of employment requests.
    • Handles confidential and sensitive information.
    • Assist in updating spreadsheets for applicant tracking on a weekly basis.
    • Assist in benefits administration with Director of Human Resources which include management of FMLA, PFL, Workers Compensation, Disability, Pension and Retirement plan, open enrollment and other leave.
    • Adhere to policies and procedures as outlined in the PCMH Human Resources Policies and Procedure Manual.
    • Assists with special projects as assigned by the Director of Human Resources and/or Executive Management.
    • Perform other generalist tasks and duties as assigned.
    Salary: $60,000 yearly
    Scheduled Shift: Monday- Friday 9am to 5pm

    Qualifications

    SKILLS AND ABILITIES:
    • Strong customer services skills
    • Excellent interpersonal skills and ability to be approachable to staff
    • Satisfactory oral and written communication skills
    • Experience in handling sensitive and confidential information
    • Detail oriented
    • Well organized
    • Ability to effectively manage time
    • Ability to work effectively with others
    EDUCATION AND EXPERIENCE:
    • Bachelor's degree in Human Resources or related field required.
    • Minimum 2-5 years of HR experience, preferably in a multi-location environment.
    • Working knowledge of applicable Federal, State and Local laws and regulations related to the Human Resources function including, but not limited to, FLSA, ADA, and FMLA.
    • Able to prioritize and work well under pressure.
    • Accuracy, timeliness, and acute attention to detail and impeccable follow-up skills.
    • Technical proficiency in Microsoft Office and willingness to learn additional software as needed such as Paycom.
    • Must be proactive, and a resourceful teammate, with a can-do attitude, demonstrated ability to work independently, with all levels of management, use sound judgment and make decisions and recommendations.
    • Display sound judgement and prioritizing skills.
    • Ability to remain calm, cool, and collected while managing many important tasks simultaneously.
    • Resourcefulness, and the self-motivation to learn the business.
    • Ability to work and communicate with all levels of internal and external parties.
    • Passion for customer service, and true empathy for our candidates.
    • A keen eye for details across the board.
    • Strong ethical standards, handle multiple tasks confidentially with integrity.
    • Professional manner in person and on the telephone.
    • Excellent customer service and interpersonal skills including the ability to listen well.
    • Have passion and enthusiasm for bringing great talent into Postgraduate Center for Mental Health.
    • Willingness to collaborate and achieve results in cooperation with others.
    • A strong interest in PCMHs mission.
    • Demonstrated commitment to the HR function.
    • Performs other related duties as required and assigned.
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