- Documenting current business processes and stakeholder inputs and identifying best practices and process improvements and facilitating business/application related requirements discussions
- Constructing workflow charts and diagrams; studying system capabilities, writing specifications, and leading ongoing reviews of business processes and developing optimization strategies
- Monitoring project progress by tracking activities; resolving problems; publishing progress reports; recommending actions
- Planning iterations and communicating with overall program leadership and architects
- Collaborating with stakeholders, including customers, business leaders, and development teams, to define product vision, strategy, and roadmap.
- Conducting thorough market research and analysis to identify customer needs, market trends, and competitive landscape, and translate them into actionable product requirements.
- Maintaining team backlog with input from Architects, technical leads, and other stakeholders and prioritizing backlog based on user value, time, and other dependencies
- Defining and prioritizing product features, user stories, acceptance criteria, and defects ensuring alignment with business goals and customer expectations.
- Working closely with development teams, providing clear and concise requirements, user stories, and acceptance criteria, and ensuring timely delivery of high-quality products.
- Acting as the primary point of contact for all product-related inquiries, clarifications, and feedback from stakeholders, ensuring effective communication and collaboration.
- Developing acceptance criteria and examples in the form of acceptance tests working with testers
- Conducting user acceptance testing (UAT) and gather feedback to validate product functionality and usability, and drive continuous improvement.
- Monitor product performance, analyze user data and feedback, and identify opportunities for enhancements and new features to drive customer satisfaction and business growth.
- Bachelor's degree or equivalent combination of education and professional work experience
- At least 8 years of relevant experience
- Strong experience as a Business Analyst, with a proven track record of successfully delivering complex projects and products.
- Depth of experience in programs and business operations analysis and design
- Experience analyzing business processes and defining system requirements
- Ability to facilitate meetings and present business topics to diverse groups of business and non-business staff
- Experience working as a Product Owner on an agile scrum development team.
- Experienced with DevOps/Agile toolsets, and processes
- Ability to work independently with minimal direction
- Strong organizational and prioritization skills and excellent verbal and written communication skills
- Quick to understand a financial-related software system, its components, and the mission of that system or platform.
- Teamwork, collaboration, good communication skills, negotiation, results oriented, accountable.
- Extensive experience working with client, building rapport and confidence in the team.
- Solid understanding of the product development lifecycle, from ideation to launch and beyond.
- Excellent analytical and problem-solving skills, with the ability to translate business needs into actionable requirements.
- Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders at all levels.
- Experience with Agile methodologies, such as Scrum or Kanban, and familiarity with Agile Lifecycle Management tools, like JIRA.
- Knowledge of user experience (UX) principles and ability to advocate for user-centric design.
- Strong business acumen and ability to align product strategy with organizational goals
- Proficiency in all MS Office tools
- Experience with DevOps Pipeline, JIRA is preferred
- Masters Degree is preferred
- Azure architecture and/or developer certification is preferred
- Platform modernization experience in taking legacy applications to distributed solutions (SaaS, PaaS) is preferred
- Experience migrating Mainframe and monolithic systems to the Azure Cloud preferred
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Parental Leave
- 401(k) Retirement Plan
- Group Term Life and Travel Assistance
- Voluntary Life and AD&D Insurance
- Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
- Transit and Parking Commuter Benefits
- Short-Term & Long-Term Disability
- Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- annual membership
- Employee Assistance Program
- Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
- Position may be eligible for a discretionary variable incentive bonus
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Description
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