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    Event Coordinator - Los Angeles, United States - Amazing

    Amazing
    Amazing Los Angeles, United States

    1 week ago

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    Description

    **Event Coordinator - own your city**

    Full-Time in Los Angeles, CA - Remote OK - Experience Design **Join the AmazingCo Experience Design Team**

    ** our City Launcher**

    ****About AmazingCo****

    We create moments of memorable fun through experiences you'll love.

    From milestone celebrations, unique catch ups or date nights at home, we're all about elevating the way you connect with the people, places & communities important to you.

    From our founding team to the newest members, weve all personally seen the positive impact of time better spent with friends, family and colleagues. Today, we consciously and creatively focus our entire business on making this happen for others.

    We do this by designing and delivering our own exclusive experiences which our customers discover through our purpose built platform. A platform that also not only enables but empowers our experience providers to ensure seamless experience delivery that delights. In our business, customer and provider experience is king.

    We are the first global-scale experiences business taking a new approach to leisure time and how people spend their everyday lives. A high growth, venture capital backed, technology and data-focused consumer company based in Melbourne, Australia - and were taking our vision to the world

    ****

    ****The Opportunity****

    We are looking for driven, resourceful people to jump in and make a difference in a growing team

    Have a cooler TITLE - youd be Experience Launcher in YOUR city - joining a team of global creatives and do-ers to take AmazingCo to the world

    DREAM BIG - be involved with the design and the detail of new experience concepts

    BRING THE VISION TO LIFE - Take ownership for tailoring new to market experiences for your city and different audiences

    CREATING MEMORABLE MOMENTS - Relentlessly looking for ways to squeeze WOW factor into the experience through memorable moments and unique surprises

    SET UP EPIC PARTNERSHIPS - Track down, build relationships and negotiate with amazing providers to secure exclusive experiences for our customers

    ENHANCE EXPERIENCES THROUGH STORYTELLING - create engaging copy, interactive content and media to accompany our experiences

    OBSESS OVER FEEDBACK - Testing experiences, seeking customer and supplier feedback and analysing it to make the experiences the best they can be

    REFINE PLAYBOOKS & BELIEVE IN CONTINUOUS IMPROVEMENT - Recording, refining and tweaking processes - and collaborating with the team - to help take 10/10 experiences to more cities across the globe

    OWN YOUR CITY Be our eyes and ears on the ground. Know whats happening, chase the innovation, network your heart out, embrace the hospitality, tourism and experience industry, and support our team with PR and collaborative opportunities.

    **Success metrics**

    Launching high quality, new experiences on time and to budget in your city

    Customer mindset

    + Consistently achieve NPS +90

    + Innate knowledge of your city - knowing who to call, which areas experiences should be hosted in and whats going to resonate with the local audiences.

    + Collect and manage feedback to help inform experience improvements

    Provider satisfaction

    + Happy informed providers= happy informed customers. Plus onboarding onto our in-house booking platform and seeking off menu and exclusive experiences for our customers

    Values alignment -

    + Team player

    + We are invested in family

    + Positive energy

    + Love experiences

    Willingness to learn, share and mentor

    **Required Experience**

    Minimum 3 years professional experience

    Hospitality, tourism or event industry experience

    Experience in a customer facing sales or operational role

    Experience managing client and/or supplier relationships

    Demonstrate experience where attention to detail was required

    Tertiary qualification

    **Required Skills**

    Creative & resourceful

    Evidence at successfully working autonomously

    Attention to detail

    Problem solving capabilities

    Ability to thrive in a fast paced environment

    Proactive and self motivated

    Excellent communication skills

    + Professional and creative writing

    + Pitching and negotiating with providers

    Style

    Confident working across digital tools and platforms

    Confident reaching out to unknown providers and building a network

    Data driven

    + Confident working with data and using it to gain insights

    Bonus Skills

    Design experience

    Critical thinking

    A love and knowledge of great food and drinks

    Benefits

    Work in the wonderful field of events without the arduous late night bump outs and inflexible hours.

    Attractive salary, based on experience

    Work from home flexibility

    A great workplace culture, with no red tape. If you have a great idea and want to try something, lets prioritise it and see if we can scale it against the KPIs

    Big mission, real meaning: work in a business that seriously cares about culture and improving the experiences of our customers

    Learning and development opportunities, with even more career opportunities as we continue to grow. Plus youll work alongside experienced co-founders with existing success in building and growing startups in Australia

    We are an experiences business and we test everything we create on ourselves Enjoy frequent team wide experiences and staff discounts across our portfolio

    We bring a family attitude to work and all contribute to building our culture

    Taking over the world... Were not kidding, we really do have seriously ambitious growth plans and are really excited to find the next brilliant mind to join us. You bring your energy and well pay it back in spades. Our people are everything.

    Salary and employment status

    $44k - $54k We are looking for people with at least 3-5 years work experience (negotiable pending experience)

    Permanent, full time

    Must have ongoing valid working rights in Australia

    Location - LA - Work from home

    We are super excited about what we are building - and the team were building. We cant wait to find the perfect next fit for our growing family. If you think you have what it takes, wed love to hear from you

    MAY SUIT : EVENT PLANNER, EVENT PLANNING, EVENT MANAGER, HOSPITALITY MANAGEMENT, TOURISM PLANNER

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