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    Account Manager - New York, United States - AdTheorent

    AdTheorent
    AdTheorent New York, United States

    4 weeks ago

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    Description
    AdTheorent is the leader in DSP machine learning solutions for advertising.

    Since 2011, AdTheorent's advanced machine learning and media buying platform, A\T Platform, has delivered measurable real-world value for advertisers in a managed-service capacity.

    In 2020, we decided to offer that platform – built for traders by traders – as a self-service offering: AdTheorent Self-Service.

    The Self-Service team is comprised of account managers, implementation specialists, campaign optimizers, and data scientists to provide a level of service not typically offered by self-service programmatic solutions.


    Do you have the right skills and experience for this role Read on to find out, and make your application.


    AdTheorent's (ADTH) Self-Service line of business is seeking a qualified Account Manager to join its team The position will be key in ADTH's efforts to grow its self-service offering.

    The AM will manage the client relationship from early-stage evaluation of the platform through the signing of a longer-term services agreement and later work to grow the client's media buying through our proprietary demand-side-platform.

    As AM, you will consult clients on ADTH capabilities and best practices to ensure campaign success and client satisfaction. In this role, you will also collaborate with Sales to maximize share-of-wallet and make proactive upsell recommendations.

    As the main liaison between the client and the business, you will also work to coordinate internal stakeholders across the Finance, Operations, Partnerships, Product, and Sales teams to service clients.


    Responsibilities Include:
    Establish and manage relationships with new and existing self-service clients, focusing on both the high-level partnership as well as campaign-specific support

    Carry out regular tasks to support the relationship, including billing, coordinating client interactions, and other operational needs

    Advise clients on high-level platform capabilities and campaign setup best practices, including structure, targeting, and pixel placement to support successful execution and user satisfaction

    Act as the main point of contact for assigned accounts and ensure client deliverables are provided in a timely manner

    Contribute to business reviews and collaborate with sales to establish ways of improving the working relationship with clients and grow ADTH's share-of-wallet

    Actively upsell when performance and/or offerings align with customer's business needs

    Execute client requests coordinating amongst the appropriate stakeholders across Operations, Partnerships, Engineering, Marketing, and Finance

    Keep abreast of digital media developments and industry technologies and capabilities

    Work with Associate Account Managers to give them exposure to day-to-day tasks

    Requirements

    Bachelor's degree – relevant degrees in marketing or communications a plus

    1-2 years in digital programmatic; digital media planning or buying, digital adtech account management or client services

    Results and goal oriented

    Independent, confident, and enthusiastic

    Possess great initiative and proactively identifies new opportunities

    Customer service oriented

    Bonus if you have experience in a demand-side platform (DSP), Salesforce and JIRA

    Benefits

    Compensation range:
    $60-65K base + additional incentive compensation. We offer full health coverage, generous PTO, an award-winning office culture

    The base range provided is AdTheorent's current assessment for this role. The confirmed salary will be commensurate with experience, education, skills, and other factors. This is subject to change, but will be no less than the minimum stated. We encourage all to apply, as applicants will be assessed on an individual basis. Job title and base salary will depend on qualifications and experience.

    We are an Equal Opportunity Employer and seek to foster community, inclusion and diversity within the organization. We encourage all qualified candidates, regardless of racial, religious, sexual or gender identity, to apply.

    #LI-Hybrid
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