Workforce Development Program Manager - Chicago, United States - Erie Neighborhood House

Description

Job Description

Since 1870, Erie Neighborhood House has provided the most comprehensive support immigrant and low-income families in Chicago need to thrive and has constantly evolved to meet their needs. Today, Erie House is a modern social services nonprofit with programming and resources for children and youth, mental health and community wellness, adult education and training, legal services, and more. Through these programs, we empower the people we work alongside to build powerful communities.

Erie Neighborhood House, a progressive social service agency serving the Chicago metropolitan area and dedicated to promoting a just and inclusive society, is seeking a full time Workforce Development Program Manager. The primary goals of the workforce development program are to coordinate its Pathways to Success (PTS) Program and amplify workforce opportunities through creative partnerships. PTS is the agency's Bridge Program, designed to link youth and adults with barriers, including limited English and/or work skills, to high quality training programs administered by non-profits, community colleges or proprietary schools. The Workforce Development Program Manager serves as a member of the agency's management team.

The Workforce Development Program Manager (Full-Time) will be a position in partnership with the department of Community Resources and Education directly impacting Chicago's low-income and immigrant families.

In return to your commitment to Erie House and its mission to the community, you will enjoy excellent professional development opportunities, opportunity for growth, and have direct impact in building powerful communities. Be a part of one of the oldest and most respected Settlement House in the Chicago Land Area.

Reporting to the Director of Community Resource & Education, the Workforce Development Program Manager's basic function is being responsible for the general management of the department, ensuring compliance with program and funding requirements, program development, personnel supervision, and assisting with securing resources.

• Provides high quality management and develops ambitious program goals for workforce development program
• Oversees PTS program planning, development, implementation and evaluation while working to expand offerings
• Defines objectives, indicators, & outcomes with Director of Community Resource & Education to ensure program success
• Responsible for the collection, analysis, and timely reporting of program data on an ongoing basis to share with the Director of Community Resource & Education, funders, and external partners
• Works with the Development department to prepare and submit proposals and reports
• Works closely with staff to enhance training curriculum, as needed, to keep up with industry requirements
• In consultation with PTS team, develops strategies to identify, recruit and enroll qualified candidates
• Coordinates program recruitment, enrollment, retention, and placement in training programs
• Develops relationships with job training program providers and other partners to explore partnership possibilities including external boards, committees, and initiatives, including employer engagement and partnerships
• Develops relationships with business partners and employers
• Provides job counseling, case management and referrals to job seekers
• Coaches clients with resume writing, interview skills, etc., and escort them to prospective employers, if necessary.
• Manages program budget, with Director of Community Resource & Education, and provides recommendations to stay in compliance with agency guidelines, funder requirements, and to encourage a balanced budget
• Plans participant and community events and coordinates publicity in coordination with Erie's Development and Communications Department
• Collaborates with other adult programs and departments to enhance programming, internal and external
• Attends Manager meetings, All-Staff meetings, funder meetings, and other meetings, as assigned
• Attends professional development applicable to field and population being served on an ongoing basis
• Other duties as reasonable and appropriate

Travel - occasional travels for program events and meetings

We are looking for a candidate who has excellent communication and presentation skills, strong leadership skills that promote innovation, growth and retention, and ability to develop rapport with individuals across multi-cultural backgrounds and with faculty, staff, and members of the community.

• Minimum of 3-years of experience in workforce development programs, adult education, vocational training or related programs in non-profit organizations
• At least 2-years of experience in a supervisory role
• Proficient with Microsoft Suite
• Bachelor's degree in education, social work or related field preferred
• Excellent written and interpersonal skills with fluency in both English and Spanish
• Ability to work flexible hours, if needed (evening and weekend hours)
• Demonstrated commitment to adult education, vocational training, and life skills development
• Experience working with immigrant communities and adult learners
• Commitment to social justice and sensitivity to the assets and challenges of a diverse group of participants

TEAM MEMBER BENEFITS

• Compensation : $52,000 - $56,000 (annually)
• Work / life integration
  • Generous paid time off

(examples below for 40 hour employment)

• 12 accrued sick days per year
• 3 personal days
• Paid birthday off
• 8 paid holidays, including Juneteenth
• In addition to above paid holidays, paid week off between Christmas Eve and New Year's Day
• Vacation
  • Year 1 = 8 days
  • Year 2 = 13 days
  • Year 3 + = 20 days
• Access to alternative and flexible work schedules and personal leave, where possible
• Two-weeks fully paid Parental Leave, for eligible employees
• Time off for school conferences and activities as well as bereavement leave
• Professional Development
  • Employer-sponsored learning and development programs
  • Paid day off annually for personal professional development
  • Tuition Assistance & Debt Relief Program, as budget allows
  • DEI Council-sponsored education and engagement series
• Wellness support
  • Employer-sponsored health, dental, and vision insurance
  • Employer-paid life insurance
  • Voluntary life and AD&D and shot and long-term disability
  • Flexible Spending Accounts for medical, vision and dependent care
  • 403b with employer match
  • Employee Assistance Program
  • Yoga, Zumba and Book Club, when onsite

Management / Exempt

Erie Neighborhood House is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact us at

NO TELEPHONE CALLS PLEASE

MUST BE A MEMBER OF AFSCME OR JOIN AFTER 30 DAYS

ERIE NEIGHBORHOOD HOUSE IS AN EQUAL OPPORTUNITY EMPLOYER

ACCREDITED BY NAEYC & NATIONAL AFTER SCHOOL ASSOCIATION

RECOGNIZED BY DEPARTMENT OF JUSTICE;

UNITED WAY MEMBER