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Plano

    Level 1 Support Technician - Plano, United States - CompuCom

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    Description

    eXcell has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.

    Our client is currently seeking an up and coming IT professional to work in a fast-paced team environment as a Level 1 Support Technician . You will join their team onsite in Plano, TX and provide end-user support. Top Candidates will have technical and customer service skills as well as strong commitment, follow-through, and reliability.

    Duties and Responsibilities:

    • Provide Install, Move, Add, Change (IMAC), Break-Fix, and End User Support activities as required
    • Image and configure systems
    • Complete special projects as requested
    • Follow Asset Management policy and procedure

    Skills and Qualifications:

    • Strong working knowledge of MS Windows Operating Systems
    • Working knowledge of MS Office and basic business applications
    • Basic knowledge of networks, telecom, and computing
    • Walk-up and remote support service experience
    • iOS and Android working knowledge
    • Good communication skills
    • Good analytic / troubleshooting skills
    • Good customer support skills

    Full COVID-19 vaccination may be required.

    We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.

    W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. ** eXcell TM Supports Equal Employment Opportunity** eXcell TM, a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .

    #INDEXL

    CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.



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