IT Support Specialist - Carol Stream, United States - FIC America

FIC America Carol Stream, United States

3 weeks ago

Description

Job Type

Full-time

Description

Provide systems, software, and network support on a wide range of applications, such as servers, computers, phones, and printers to ensure the accurate and efficient flow of the information throughout the organization. Troubleshoot technology-related issues and a host of daily duties and responsibilities.

Essential Job Functions

Configure and maintain Antivirus system with daily inspections and policy management
Run SQL/SharePoint reports and create queries and validate information accordingly
Configure, maintain and analyze reports of Awareness Training Content & On-Demand Interactive Trainings
Configure, maintain and troubleshoot Andon System
Manage OS Deployer and produce PCs with standard images
Manage network printers/drivers/toner and other printer maintenance functions
Set-up and install new hire equipment and manage access control
Address technology-related inquiries and issues through Help Desk requests, in-person, or by phone
Perform routine maintenance and data back-up to prevent loss of information
Maintain up-to-date working knowledge and expertise in hardware, software, and cyber threats
Read technical manuals and perform computer diagnostics to troubleshoot and resolve issues
Record logs of daily operations, such as nature of request, how it was addressed, and status of the request and resolution
Perform other duties as assigned
Experience with VOIP telephone and security systems is desired
Experience with ERP system such as PLEX

Requirements

Degree in Computer Science/Technologies/Networking or equivalent experience
Proactive and oriented to make improvements in systems and procedures
Experience with Windows OS including Active Directory, and Office 365/Admin
Experience with web site development
4+ years of experience in a similar role
On-site full time

Other Job Functions

Comply with FIC's Safety policies and procedures
Comply with IATF 16949 and ISO 14001 procedures and standards
Perform 5-S activities
Create a positive work environment and contribute to the morale of the team
Demonstrate teamwork and leadership

90% Company Paid Health Benefits

Excellent Medical, Dental, and Vision Benefits
Short-term disability paid by employer
Optional long-term disability and additional life insurance
401k company match
Vacation, Holiday, and Personal Days Paid

About FIC America Corp.

Established in 1994, we have been in Carol Stream, IL from the beginning and added an additional facility in Bloomingdale, IL. A Japanese owned manufacturer of stamped and welded products, supplying the automotive industry with performance auto parts, related to emissions, fuel, and exhaust.

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