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    Customer Service Representative - San Jose, United States - Axelon Services Corporation

    Axelon Services Corporation
    Axelon Services Corporation San Jose, United States

    1 week ago

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    Description

    Order Entry Specialist
    San Jose, CA
    5 Month Contract


    Pay:
    $20.05/hr W 2

    Onsite

    The Order Entry Specialist will be a customer fulfillment function which will be responsible for reviewing and accurately entering orders and reviewing purchase orders.

    The individual will work closely with sales, account managers, shipping, service department and the billing team.


    Essential Responsibilities
    Process Cart orders dashboard, review information provided is correct and complete. Communicate with teams of any pending issues.
    Review all online orders, remove blocks, and make sure the order is created correctly.
    Order Entry and part numbers creation.
    Partner with plants and sourcing team for inventory status as needed.
    Request tracking information on orders and communicate to team and customers.
    Identify opportunities to improve efficiency and productivity.
    Other projects as assigned.


    Qualifications/Requirements

    Bachelor's Degree from an accredited college or university or equivalent work experience.
    Minimum of 1 year of SAP experience in SD or related modules or related ERP experience.

    Eligibility Requirements

    Proficiency in the Microsoft Office Suite (Power Point, Word, Excel) and ability to learn company and company specific computer applications.

    Proficiency in SAP Sales/Distribution, Customer Service.


    Desired Characteristics
    Problem-solving ability.
    Ability to work with internal and external customers as well as the ability to work independently.
    Ability to work under pressure in a fast-paced environment.
    Effective organization skills and attention to detail.
    Strong analytical, organization, and time management skills.
    Strong interpersonal skills.
    Strong verbal and written communication skills.
    Strategic thinker and results oriented.
    Team player.
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