About Danny Nguyen:
Driven and ambitious SJSU student seeking opportunities to enhance financial literacy and technical skills in real-world software applications. With a strong foundation in business administration, I am poised to make a lasting impact in the financial world. As a valet attendant, I efficiently managed parking and delivery operations, elevating customer relationships and fostering a friendly work environment. At Lexus of Stevens Creek, I excelled as a porter, performing vehicle diagnostics and supporting maintenance services. My exceptional people skills and knack for problem-solving have been honed through diverse experiences, including optimizing drive-thru operations at McDonald's. Proficient in Vietnamese, with a keen interest in motorsports and computers. Let's connect and collaborate on opportunities to drive success in the financial sector.
Experience
SP+ San Jose, CA
Valet Attendant/Bellman Sept. 2021 - Sept. 2023
- Delivered exceptional customer service, resulting in a 35% increase in customer satisfaction scores and decreased wait time.
- Managed parking and delivery operations, overseeing a fleet of 100+ vehicles, ensuring efficient handling for guests.
- Collaborated with management to develop and implement a streamlined vehicle delivery system, reducing operational costs, and increasing overall efficiency.
Lexus Santa Clara, CA
Porter Dec. 2020 - Sept. 2021
- Ensured prompt and accurate delivery of 10+ vehicles to customers and designated dealerships daily.
- Showcased strong attention to detail and organization skills, conducted thorough vehicle diagnostics and check-ins, maintained quality control standards, and achieved a 10% improvement in identifying issues during inspections.
McDonald’s San Jose, CA
Crew Member Feb. 2019 - Nov. 2019
- Collaborated with the team to optimize drive-thru operations, reducing wait time and decreasing customer complaints.
- Efficiently utilize the POS system to process 60+ standard and custom menu orders daily, ensuring accurate transactions and a reduction in order processing time.
Education
San Jose State University San Jose, CA
Bachelor of Science in Business Administration | Finance Concentration (Expected Dec. 2024)
- Relevant Coursework: Fundamentals of Finance, Introduction to Marketing (Fall 2022), Financial Management: Theory and Policy (Spring 2023), Investment Analysis, Financial Institutions and Markets, Quantitative Business Analysis, Professional and Business Ethics (Fall 2023)
De Anza College Cupertino, CA
Associate in Science in Business Administration Jun. 2022
- Relevant Coursework: Micro- & Macro-economics, Financial & Managerial Accounting, Business Law, Introduction to Business, Calculus, Statistics, Beginner’s C++
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