Customer Service Representative - San Ramon, United States - ATLANTA COMPA INTERNATIONAL LTD
3 weeks ago
Description
Customer Service Representative
Responsibilities:
- Provide information about products and services
- Resolve customer complaints in a professional manner
- Process orders, returns, and exchanges
- Maintain customer records by updating account information
- Utilize sales techniques to promote products and upsell services
- Conduct outbound calls for followups and customer satisfaction surveys
Skills:
- Proficient in English with excellent verbal and written communication skills
- Strong phone etiquette and active listening skills
- Experience in sales and upselling techniques
- Efficient data entry and ability to analyze customer needs
- Comfortable with outbound calling to engage customers
- Join our team as a Customer Service Representative and be part of a dynamic work environment where your communication skills and sales acumen will shine._
Pay:
From $52,000.00 per year
Benefits:
- 401(k) matching
- Onthejob training
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Work from home
Experience level:
- 1 year
- No experience needed
- Under 1 year
Shift:
- 8 hour shift
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- Inperson
Ability to Commute:
- San Ramon, CA required)
Ability to Relocate:
- San Ramon, CA 94583: Relocate before starting work (preferred)
Work Location:
In person
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