Sales Manager - Laurel, United States - Old Glory Harley-Davidson

Old Glory Harley-Davidson Laurel, United States

5 days ago

Description

Job Title:

Sales ManagerDepartment: Motorcycle SalesSupervisor: General Sales Manager and General ManagerSummary DescriptionLead and manage employees by training and motivating all sales personnel while assisting in the oversight of the Sales Department operations.

Ensure the intensity and consistency of application of the dealership process.

Ensure the structure of all deals worked are in compliance with dealership policies resulting in maximizing the volume of bike sales with an emphasis on new bikes.

Consistently strive to maximize front-end PUS as well as back end PUS, while delivering a high level customer experience and upholding the highest ethical standards.

Duties and ResponsibilitiesOversee and manage all operations regarding sales of new and used vehicles.
Ensure that the Sales Department contributes acceptable levels of gross margin and net profits.
Ensure adherence to the dealership sales process and track results daily using eleads and other measures.
Ensure Sales Manager Check as well as subordinate checklists are completed and adhered toMaintain clean, efficient facilities.
Ensure sales personnel are alert, well trained, motivated, and available when needed.
Set quotas for sales personnel in accordance to their skill levels.
Review eleads on a daily basis, throughout the day and use it to evaluate and train all sales personnel.
Oversee sales, trade-ins, and delivery of all new and used vehicles.
Maintain the sales history and/ or vehicle history log in accordance with dealership policy.
Maintain the inventory control system along with new profit objectives to eliminate the possibility of lower than anticipated profits.
Become familiar and efficient with all phases of the computer system required for sales management.
Oversee the management of new and used bike inventory in accordance with dealership policy.
Maintain a balanced new and used inventory in proportion to sales and projected sales.
Adhere to established procedures to ensure timely and proper completion of all paperwork.

Maintain a showroom with a variety of vehicles set-up with an appropriate variety of accessories and paint schemes, displayed in a way that draws customers.

Ensure that customers are greeted immediately, in a courteous and friendly manner.
Handle telephone transactions quickly and courteously.
Ensure that customers are properly qualified for needs, wants, and the ability to buy.
Follow the dealership sales process so that all customers receive consistent treatment when visiting our dealerships.
Ensure cross selling of Parts and Accessories, Financing, Insurance Products and Services, Warranties and Service Plans.
Ensure adherence to the to the dealership quotation methodology for vehicle sales, trade-ins, and purchases.
Adhere to and enforce established road test, pre-delivery inspection, and vehicle delivery policies.

Handle customer complaints according to dealership policy, showing empathy and a positive attitude, and demonstrate our commitment to "make things right".Carry out the daily Sales Manager Checklist.

Adhere to dealership sales and lead follow-up procedures.
Adhere to budgeted revenue and expense objectives.
Execute promotional campaigns. Maintain efficiency reports on all sales personnel.
Update and provide reporting to the General Sales Manager and General Manager as requested.

Monitor and communicate monthly and annual objectives for the department in collaboration with the General Sales Manager and General Manager.

Attend training sessions to keep current with Sales Department issues and sales trends.
Establish departmental work schedule, balancing the workloads of all employees.
Train all sales personnel to use the dealership sales process.

Ensure adherence to policies and procedures for the Sales Department in concert with the General Sales Manager and the General Manager.

Assist the General Sales Manager with recruiting, interviewing, hiring and firing of employees.
Provide appropriate training for all Sales Department employees in all areas necessary to deliver results.
Perform other related duties as assigned or requested.
Supervisory ResponsibilitiesEstablish departmental work schedule, balancing the workloads of all employees.
Train all sales personnel.

Ensure adherence to policies and procedures for the Sales Department in concert with the General Sales Manager and the General Manager.

Qualifications & Job RequirementsFive years' progressive experience within the Sales Department of a motor vehicle dealership or comparable experience managing a sales organization.

High School Diploma or equivalent degree or greater required.

Knowledge and experience with sales of Harley-Davidson motorcycles and other products sold by the dealership, or the demonstrated ability to quickly learn them.

Ability to take initiative and problem solve.

Knowledge and experience with sales of Harley-Davidson motorcycles and other products sold by the dealership, or the demonstrated ability to quickly learn them.

Applicable experience in big ticket retails sales strongly preferred.
Passion for the motorcycling lifestyle and riding community.
Must have ability to relate with broad customer base.
Excellent verbal and written communication skills.
Ability to present oneself as well as the company in a professional manner. Knowledge of applicable laws/policies/principles/etc. Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.
Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.
Attention to detail. Interpersonal skills and customer service skills required.
Approachable, likeable, and enthusiastic personality.
High energy level needed.
Be self-motivated, positive, driven and helpful.
Ability to handle confidential information responsibly.
Great customer service, excellent personal communication, and demonstrated closing skills.
Ability to work a flexible schedule including weekends, Holidays, and evenings.

Must be able to work effectively with all areas of the dealership to maximize both the buying experience of the customer and the profitability of the dealership.

Experience with CRM and/or computerized inventory systems, or the ability to quickly learn.
Valid driver's license and motorcycle endorsement. Physical DemandsRequires the use of both hands. Occasionally required to bend, stoop, crouch, reach, and lift 25lbs of material.
Requires standing and/or walking for extended periods of time.
Requires the ability to balance and push an 800+lb motorcycle. Working ConditionsThe noise level in the work environment is usually loud.

Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.

Occasionally exposed to exhaust fumes or other airborne particles.
Frequently works near moving mechanical parts.

Distribution Sales Manager

3 days ago

Cummins-Wagner Co Inc Annapolis Junction, United States

**_Join our Team of Employee Owners_** · **Why work for a company when you can own it?** · Cummins-Wagner Company, Inc. aims to remain the premier manufacturer's representative and distributor of mechanical equipment and machinery within our trading area. We serve the industrial, ...
Sales Manager

5 days ago

Velocity Enterprises Washington Park, United States

About MaxxVision GmbH · MaxxVision GmbH, located in Stuttgart, is one of the leading providers of components for industrial image processing (Machine Vision) in Europe. Our products are used in various applications and industries, such as automotive, electronics, semiconductor, ...
Sales Manager

6 days ago

Klein Roofing Spring, United States

Job Overview: · We are seeking a highly motivated and experienced Sales Manager to join our team. As a Sales Manager, you will be responsible for driving sales growth, managing key accounts, and developing new business opportunities. This is a challenging and rewarding role that ...
Sales Manager

1 day ago

Milan Laser Hair Removal Arlington, United States

**About Milan Laser Hair Removal** · Milan Laser Hair Removal, the nation's largest laser hair removal provider, is opening a brand new location in Washington (Arlington), VA. The clinic is currently under construction and will open this September · **Earning Potential**: Average ...
Sales Manager

6 days ago

Industry Dive Washington, United States

**Company Description** · About Industry Dive · Industry Dive is a leading business journalism company. Nearly 13 million decision-makers across 20+ competitive industries rely on its exclusive insight and analysis delivered through 26 publications. Industry Dive was founded in 2 ...
Sales Manager

6 days ago

Hilton Garden Inn/Homewood Suites Baltimore Baltimore, United States

**Overview**: · We are currently hiring for a **Sales Manager. **The ultimate mission of this role will be to solicit, sell, and contract rooms for the assigned markets in coordination with transient demand patterns and existing group business to maximize hotel rooms and related ...
Sales Manager

13 hours ago

Beyer Subaru Alexandria Alexandria, United States

**Key Responsibilities**:1) Sales Leadership**: · Direct and Oversee all activities of the sales department, ensuring all sales goals are met or exceeded. · Continuously monitor sales progress and adjust strategies as necessary. · **2) Team Development**: · Hire, Train, and mento ...
Sales Manager

4 days ago

Inspire Event Technologies LLC Washington, United States

At **INSPIRE**, we know the value of exceptional people. We pride ourselves on providing our employees with growth and career-oriented succession planning. **INSPIRE** operates each day in a customer-focused, innovative, and team-based environment. Our people are the primary reas ...
Sales Manager

3 days ago

EventMobi Washington, United States

** EventMobi is a remote-first company, and this is a fully remote position. You may reside anywhere in USA, provided you can accommodate EST or PST working hours._ · **WHY YOU SHOULD JOIN US?** · **WHAT YOUR WORK WILL FOCUS ON** · - ** People Development & Team Building** · - Co ...
Sales Manager

1 day ago

Ulta Beauty Cockeysville, United States

OVERVIEW: · **Experience** a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut a ...
Sales Manager

1 week ago

Old Glory Harley-Davidson Laurel, United States

Job Title: Sales Manager · Department: Motorcycle Sales · Supervisor: General Sales Manager and General Manager · Summary Description · Lead and manage employees by training and motivating all sales personnel while assisting in the oversight of the Sales Department operations ...
Sales Manager

3 days ago

Old Glory Harley-Davidson Laurel, United States

Job Title: Sales Manager · Department: Motorcycle Sales · Supervisor: General Sales Manager and General Manager · Summary Description · Lead and manage employees by training and motivating all sales personnel while assisting in the oversight of the Sales Department operations ...
Sales Manager

6 days ago

Stellar Innovations South Park View, United States

Career Boost with Zalaris · Zalaris is a rapidly growing, globally leading provider of HR technology and payroll solutions. · We offer an international environment where you can grow with us, and promote open communication and creative thinking through short decision-making proce ...
Sales Manager

6 days ago

Infinity Systems Juarez, United States

Sales Manager* / Focus on Sales Control As an expert in plastic technology, our client is globally known and offers its customers a comprehensive product portfolio - from series parts to individual special solutions. The guarantee of success is quality, a high level of expertise ...
Sales Manager

5 days ago

Titan Ventures Oldtown, United States

Title: Sales Manager · Location: Rhineland-Palatinate, Germany · We are currently seeking a Sales Manager for a German distributor of PV systems located in Rhineland-Palatinate, Germany. · In this role, you will be responsible for promoting the business and providing customers ...
Sales Manager

2 weeks ago

Cascade Enterprises Junior, WV, United States Freelance

Junior, WV 'Mobility Personalberatung GmbH is the ideal partner for your career in the world of mobility. We work with clients in the **AUTO**, **BIKE**, and **RENT** sectors, as well as many other companies with individual mobility service offerings. As experienced professionals ...
Sales Manager

5 days ago

Quantum Innovations Alexandria, United States

Our client, a leading manufacturer of technical textiles from southern Germany, develops, produces, and distributes high-quality textiles for various technically demanding applications. The medium-sized company has been one of the innovation leaders in its industry for decades an ...
Sales Manager

5 days ago

ZephyrTech Belhaven, United States

Belhaven is currently seeking a Sales Manager (m/w/d) for a globally operating technology corporation. Our client, based in Bremen, is a leading innovator in the metal and electrical technology industry. As a Sales Manager, you will have the opportunity to shape and drive the suc ...
Managing Director Sales

2 weeks ago

ZephyrTech Springdale, MD, United States Freelance

**Introduction** · My client is a medium-sized supplier for mechanical engineering. The company's headquarters are located in the Rhein-Main area. The company also has subsidiaries in the USA and China, with a total of approximately 400 employees. · **Your Responsibilities** · Yo ...
Sales Manager

2 weeks ago

Skyline Solutions Mantua, VA, United States Freelance

Are you a natural at sales? Do you want to work in a young environment and build a successful career? LMH is looking for someone who wants to enter the world of sales and make a real contribution to achieving ambitions and goals. Does this sound appealing to you? Then keep readin ...