- Closely monitor the dispatch board to triage and prioritize calls.
- Open work orders and document service issues on equipment.
- Assign technicians to work orders based on skill set and geographic proximity.
- Coordinate daily routes for technicians.
- Work closely with manufacturers and equipment dealers to schedule equipment installations/performance checks.
- Assist customers with any service-related issues.
- Manage invoicing.
- Review technicians' timesheets for accuracy.
- Frequently check emails and respond to them promptly.
- Maintain financial records.
- Assist with billing inquiries.
- Provide general administrative support as needed.
- High School Diploma or equivalent.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Strong attention to detail and organizational skills.
- Excellent communication abilities.
- Dispatching Experience: Familiarity with dispatching duties.
- Billing Experience: Familiarity with billing processes and software.
- Data Accuracy: Ensure precise data entry and record-keeping.
- Time Management: Handle multiple tasks efficiently.
- Customer Service: Professional and courteous communication with clients.
- Reliable and punctual.
- Team player with a positive attitude.
- Ability to maintain confidentiality.
- Health Insurance: Comprehensive medical, dental, and vision coverage.
- Paid Time Off: Generous vacation and sick leave.
- 401(k) Retirement Plan: Company match after one year.
- Professional Development: Opportunities for growth and training.
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Administrative Assistant - Lodi, United States - AB Facility Services
Description
Job Description
Job DescriptionSalary:About Us:
AB Facility Services (ABFS) is a leading provider of comprehensive facilities management services across the United States. We specialize in optimizing facility operations, maintenance, and cost-effectiveness for our diverse clientele. As we continue to grow, we are seeking a talented and motivated Administrative Assistant to join our dynamic team. This hybrid role is made up of dispatching duties and administrative/billing duties related to our facility operations.
Responsibilities:
Requirements:
Skills:
Professional Traits:
Competitive Benefits:
If you are an organized and detail-oriented individual with a passion for supporting efficient operations, we encourage you to apply Join our team and contribute to the success of AB Facility Services.
AB Facility Services is an Equal Opportunity Employer.
