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    Head of Product, Technical - Seattle, WA, United States - Starbucks Coffee Company

    Starbucks Coffee Company
    Starbucks Coffee Company Seattle, WA, United States

    2 weeks ago

    Starbucks Coffee Company background
    Description
    US-WA-Seattle-Starbucks Support Center Is this role eligible for remote or hybrid work? Yes-Remote
    Starbucks - Technology

    At Starbucks, our mission is to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time.

    Starbucks Technologists work to achieve this mission using cutting-edge technology delivered to our customers, partners, stores, roasters, and global communities.

    This role will recognize and articulate business problems or opportunities, define target metrics, and create well-formed epics or user stories for engineering teams, who can then design, build, release, and monitor technical solutions efficiently.

    Manages product planning through day-to-day collaboration and decision-making with a cross-functional team including engineers and business partners.
    Defines non-functional requirements including performance, scalability, resilience, usability, accessibility, security, and business continuity.
    Defines product health and performance metrics
    Creates dashboard/reporting requirements and KPIs to measure product performance
    Identifies opportunities to improve feature performance and overall product health using data.
    Measures feature success post-deployment and feed insights back to the team and business partners.
    Works with engineering teams to understand, prioritize, and document technical and non-functional features.
    Product Planning & Delivery
    Identifies and documents technical tradeoffs as well as dependencies and constraints
    facilitates user review/acceptance testing
    Manages execution and eliminates blocking issues during development
    Works with cross-functional teams on feature sizing and delivery planning
    Bachelor's Degree in Computer Science, Information Technology, Business, or a relevant field
    Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization (4 years)
    Hands-on experience in developing roadmaps, priorities, features, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment with a variety of stakeholders (4 years)
    Detailed and results-oriented, able to analyze data to justify product decisions and apply key learnings.
    Ability to apply knowledge of business principles and practices to achieve successful outcomes in cross-functional projects and activities
    Strong knowledge of agile development practices, methodologies, and tools
    Technical knowledge of web and mobile applications
    Knowledgeable of agile/scrum methodology and user-centric design; may collaborate with PMO/scrum master on project methodology to highlight issues and help as needed for product lifecycle

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    We believe that enables us to better meet our mission and values while serving customers throughout our global communities.

    People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

    Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.

    Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities.

    If you need assistance or an accommodation due to a disability, please contact us at .Starbucks is an equal employment opportunity employer of all qualified individuals.

    Starbucks does not discriminate on the basis of race, color, religion or religious creed, national origin or place of origin, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), physical or mental disability, age, protected military or veteran status, sexual orientation, gender identity, gender expression, transgender status, genetic information, legally protected medical condition, marital or domestic partner status, status as a victim of domestic violence (including sexual assault or stalking), or any other basis protected by applicable law.

    Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.

    Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at .
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