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    General Manager - San Francisco, CA, United States - Pacific Catch, Inc.

    Pacific Catch, Inc.
    Pacific Catch, Inc. San Francisco, CA, United States

    3 weeks ago

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    Description

    ** General Manager**

    **Job Category****:** Restaurant **Requisition Number****:** GENER01353 Showing 1 location **Job Details**

    **Description**

    Were looking for Leaders that can inspire, motivate and manage a hospitable atmosphere The Pacific Catch family strives to attract, nurture and retain exceptional individuals who embrace and live out the companys Core Values, Hospitality Standards and Team Member Standards in all their work activities and interactions with guests and fellow Team Members.

    We strongly believe that the success of our restaurants and brand is a direct result of the quality and dedication of our people, and we are committed to offering extraordinary opportunity for personal and professional growth, a competitive package of unique and meaningful benefits and a fun and inclusive

    work environment where people feel cared for and valued.

    **Team Member Benefits**

    **1. Competitive salary along with great benefits**

    **2. 100% paid meals on all your shifts**

    **3. Flexible scheduling**

    **4. Great Training Programs**

    **5. Career Development Opportunities**

    **Pacific Catch is proud to serve delicious sustainable seafood, accompanied by creative craft cocktails, and all with a touch of Aloha spirit**

    EXPERIENCE & EDUCATION

    Your 5+ years hospitality experience including at least 3 years experience in management

    Youve managed other successful, high volume restaurants or perhaps in an innovative chain

    You possess a proven track record of effectively and empathetically training, mentoring and managing hourly employees

    You have created excel spreadsheets, hospitality guidelines and training documents and impress guests/customers with your professional and prompt business correspondence

    You know your way around a P&L statement, can ask the right questions, and you are always looking for opportunities to improve sales or manage costs

    You have received positive and raving reviews from both former employers and people youve managed

    Degree in Hospitality, Business, Marketing, or Communication is a plus

    PHYSICAL

    Must be able to stand and exert well-paced mobility for periods of up to 5 hours in length.

    Must be able to reach, bend, stoop and frequently lift up to 25 pounds.

    SCHEDULE

    This is a full-time, salaried position, approximately 50 hours/week. Managers will be expected to work evenings and weekends regularly.

    SKILLS AND KEY ATTRIBUTES REQUIREDS

    Strong leadership, hospitality and people management skills

    Ability to communicate effectively with higher leadership, staff and guests

    Advanced knowledge of food, ingredients, wine and spirits

    Computer skills in Excel, Aloha POS, Open Table, Google Mail and calendars

    Personal and emotional stability; must serve as strong and positive role model

    Should be open to a possible transfer to another Pacific Catch location in the future (Throughout the San Francisco bay Area)

    Passionate about our protecting our oceans and environments

    RESPONSIBILITIES FOR MANAGER INCLUDES BUT ARE NOT LIMITED TO:

    Effectively manage Pacific Catch restaurant and team members within the policies and guidelines of the company, aiming for guest satisfaction at all times

    Provide direction, leadership and mentoring to all FOH and BOH staff every shift. Administer disciplinary process of team members, including employee coaching, counseling and termination.

    Ensure fast, accurate service, and positive and polite guest relations

    Be the face of Pacific Catch: engaged with the community, introducing our food, inviting the guests in and helping them navigate ordering, making sure orders are fulfilled quickly

    Recruit hourly team members; interviewing, hiring and training new team members.

    Conduct annual performance reviews.

    Conduct inventory and cash control procedures

    Ensure that all staff stations, service areas and the dining room are set for the shift and that the tables and floor are clean. Ensuring that entire facility and service area is full/clean/abundant during service.

    Handle guest complaints/concerns with empathy, professionalism and timeliness attention

    Completion of daily, weekly and monthly operational, administrative and HR-related duties

    Review and understand P& L statements, apply knowledge to make improvements in your area of responsibility

    COVID-19 considerations:

    We provide Personal Protective Equipment to all team members while on their shift. Your safety, as well our guests is of the utmost importance to us.

    **Skills**

    **Dedicated****:** Devoted to a task or purpose with loyalty or integrity **Flexibility****:** Inspired to perform well when granted the ability to set your own schedule and goals **Goal Completion****:** Inspired to perform well by the completion of tasks **Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization **Entrepreneurial Spirit****:** Inspired to perform well by an ability to drive new ventures within the business **Education**

    **Experience**

    #J-18808-Ljbffr
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