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    Custom Services Delivery Deployment Manager - Boise, United States - Idaho State Job Bank

    Idaho State Job Bank
    Idaho State Job Bank Boise, United States

    Found in: Lensa US 4 C2 - 3 days ago

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    Description
    Custom Services Delivery Deployment Manager at HP Inc.

    in Boise, Idaho, United States Job Description TheWDS NA Custom Services Deployment Managerwilllead a team of Project Management Professionals to delivercustomPC and Print configuration anddeployment services.

    This leader willbe responsibleinmeeting existing and future customer requirements for services from WDS in NAas well as themanagement of our processestodrive future capabilities and processefficienciesto meet cost goals.

    In this role, you will be part of theAMS WDS extended leadership teamleading our PS and Print Services for NA and LATAM to integrate the overall business and operational plans,assist a SeniorManager inmanagingthe Deployment and RetailDeliveryProgramManagement Office (PMO)Team,partner withSupplyChain and Field & Channel organizations to optimizecapabilities,and champion specific programs across CS, Pursuit, Sales, Customer Success and Service Delivery to drive transformation for accelerated growth and improved profitability.


    Responsibilities:
    + Lead theDeploymentPMO team to delivery business management, PMO Management, Escalation and Account Management, P&L Management and Data and Process Management + Manage a team of Project Management Professionalstoprovide projectmanagement of Custom Services Deploymentprojects(e.g.
    PC and software/hardwareconfiguration,tagging/packaging,logistics,onsiteinstallation)andmeet customer service level objectives/agreements.


    • Develop and lead a team of high performingProjectManagementProfessionals Leadacrossfield and channel,sales operations, supply chain, customer support and service delivery teamsto simplify and automatedeploymentprocessworkflows Education and Experience Required:
    + Typically8+ years todemonstratemastery of Service Business Management. + Typicallyfirst level and advanced level university degree.


    • Desired:
    Established management background ofhigh levelindividual contributors (people management),ITIL certification, Knowledge and Skills: + Excellent market knowledge. + Need broadknowledgecompetitive market dynamics, business models, business strategies and processes. + Demonstrate broad knowledge of corporate organization and policies, and cross functional roles andobjectives.

    + Strong skills in management of people and business relationships, knowledge in organizational design and planning, problem solving, managing individual and team productivity and dynamics, and excellent communication, and negotiation and influencing skills in cross-functionalteams .

    + Ability toidentify, recruit,retainand develop talent o To view full details and how to apply, please login or create a Job Seeker account
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