Receptionist - Latham, United States - Adil Fala-Farmers Insurance Agency

Adil Fala-Farmers Insurance Agency Latham, United States

1 week ago

Description

Job Description

Join us and grow your career to new heights. Adil Fala-Farmers Insurance Agency in LATHAM, New York, is looking for a confident, experienced individual to join our team. In this Part-Time position, you will be responsible for assisting our sales team in different administrative tasks. We are a dedicated and driven team with a focus on providing each of our customers with amazing customer service. If you are looking for a new opportunity to grow, this may be the role for you. Your positive attitude and knowledge of products and services will make you an amazing asset to our customers. If you are ready to grow your sales career, Apply Today

Benefits

Hourly Base Salary Based on Experience

Work from Home

Flexible Schedule

Evenings Off

Hands on Training

Responsibilities

Handle all incoming claim calls from customers and follow-up.

Complete Evidence of Insurance requests.

Document each customer contact in eAgent.

Immediately greet all customers, entering the office, in a friendly and helpful manner.

Take premium payments from customers.

Verify phone numbers, addresses and email addresses with each customer contact and update customer information.

Answer incoming phone calls on the first ring.

Return all phone messages promptly.

Prospecting and generating new businessthrough leads & referral sources.

Provide exceptional customer service and support.

Be outstanding at relationship building.

Informs customers of promotions and new or upgraded products using prepared scripts.

Requirements

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Possess an upbeat, positive and enthusiastic attitude.

Be a great self-starter with a sense of urgency.

Create relationships from a cold start.

Be a fantastic presenter.

Proficiency to multi-task, follow-thru and follow-up.

Excellent Communication/interpersonal skills.

Great Customer Service Skills.

Problem-Solving Capabilities.

Bilingual, fluent in both English and Spanish is beneficial.

No insurance experience required but must be willing to learn

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