Medical Receptionist - Albany, United States - Albany & Saratoga Centers for Pain Management
Description
At the Albany Saratoga Centers for Pain Management, our mission is to provide compassionate, comprehensive, and cutting-edge pain management options tailored to each patient's unique needs.
We are committed to improving the quality of life for individuals suffering from acute and chronic pain by offering evidence-based treatments, personalized care, and empowering patients with knowledge and resources to manage their pain effectively.
Our dedicated team of healthcare professionals strives to deliver excellence in patient-centered care, fostering trust, respect, and collaboration in every interaction.
With a focus on innovation, integrity, and empathy, we aim to be a healing solution for those seeking relief from pain.
Position Summary
The medical receptionist serves as the initial point of contact for patients and visitors at our practice
Responsibilities include:
providing exceptional patient service, appointment scheduling, managing administrative tasks, and facilitating the smooth flow of patients through the facility.
Our medical receptionists play a vital role in creating a positive and welcoming environment for patients while ensuring efficient operation of the front desk and supporting the overall functioning of the health provider team.
This position will flex between our Saratoga and Queensbury offices.
Employee's Responsibilities:
- Greet patient and perform checkin duties
- Prepare patient charts with necessary paperwork
- Review demographic and insurance information with patient to ensure accuracy
- Verbally communicate with Physicians and Mid-Level Provider
- Use 'Triage' messages to communicate with others when appropriate
- Prioritize actions based on level of importance or urgency
- Answer phone calls and document calls appropriately
- Collect Co-Pays, Co-Insurance and Past-Due amounts at checkin
- Schedule and reschedule patients
Minimum Qualifications:
- High School Diploma or equivalent
- At least 1 year publicfacing position
- At least 1 year administrative experience
- Medical office experience desired
- Pleasant and professional demeanor
- At least 1 year experience with Microsoft Office
Pay:
$ $21.00 per hour
Benefits:
- 401(k)
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Uniform allowance
- Vision insurance
Healthcare setting:
- Private practice
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location:
In person
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