Medical Receptionist - Albany, United States - Ophthalmic Consultants of the Capital Region

Description

ESSENTIAL FUNCTIONS

• Greet patients, add/verify patient demographics, obtain insurance information and scan all payer insurance cards. Ensure patients have any applicable referrals.
• Review all doctors' schedules daily to determine availability and strategic placement of triage patients.
• Provide efficient and professional telephone services; answer telephones, make/cancel/reschedule appointments.
• Accurately schedule/reschedule appointments.
• Accurately take messages or triage to the appropriate staff according to established protocols.
• Coordinate necessary activities with Medical Records.
• Document the "notes" section of the patient account regarding any pertinent information.
• Copying, filing and scanning as necessary.
• Secure all daily money and provider prescription pads in the office safe each evening.
• Place daily work and patient charts in the assigned secure location upon leaving.
• Ability to travel to all office locations as needed for receptionist coverage, meetings and management issues. Must have own transportation.
• Ensure accuracy of daily collection and balance all financials to the appropriate reports.
• Maintain a clean and orderly work area.
• Maintain forms and office supplies required for front desk activities.
• Assure the readiness of the reception area for each working day; open/close the office at the designated time and have all front desk activities fully operational at the start of business hours.

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Minimum Qualifications:

High school diploma or GED with a minimum of one year experience in a customer service setting.

Position requires excellent verbal communication skills, multi-tasking capabilities and the ability to work in a fast-paced environment where teamwork is critical.

Preferred Qualifications:

College education, prior healthcare and billing administrative experience a plus. Bi-lingual skill.


Benefits:

medical, dental, FSA, 401k, education including specialty certifications, vision including discounted eyewear for employee and family.


Pay:
$ $22.00 per hour


Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Relocate:

• Albany, NY: Relocate before starting work (required)

Work Location:
In person