- Act as a bridge between the project team and the DBI Operations unit.
- Offer continuous support and solutions to assigned client base.
- Suggest customer-centric and solution-oriented resolutions.
- Collaborate with the Business Development Executive to onboard and cultivate new clients.
- Maintain updated knowledge on products.
- Promptly resolve any customer issues.
- Strong written and verbal communication skills.
- Demonstrated ability in building and nurturing relationships.
- Excellent organizational, meeting facilitation, and presentation abilities.
- Exemplary integrity and business ethics.
- Self-driven, proactive, and accountable for outcomes.
- Adept at working in a fast-evolving environment.
- Frequent travel within designated territory, with 70% client and dealer meetings and occasional overnight stays.
- Efficient use of office technology, communication tools, and CRM systems.
- Handle small purchase requests and oversee sales processes to completion.
- Assist the project team in creating interior design documents and presentations.
- Aid in material and furniture selections, space planning, and liaising with product representatives.
- Coordinate with various disciplines to ensure design compatibility.
- Perform on-site design tasks.
- Collaborate within multi-disciplinary teams on commercial interiors projects.
- Manage and execute different project design phases.
- Interpret sketches, drawings, and other design-related material.
- Effective organizational and prioritization abilities.
- Some travel required based on client needs and locations.
- Bachelor's degree from an accredited design school.
- 2+ years of successful sales or account management experience preferred.
- 1-3 years in the office furniture industry is a plus.
- Proficiency in Microsoft Office tools.
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Account Manager II - Michigan, United States - DBI We do office
3 weeks ago
Description
Company Overview
DBI stands out as one of the largest independent office furniture distributors in Michigan. For over three decades, DBI has thrived on delivering superior products and services compared to any other office supplier in the state.
Position Summary
We are currently seeking an Account Manager II to join our team full-time at DBI. The Account Manager II will play a crucial role in nurturing and expanding relationships with key clientele, providing top-tier customer support, and showcasing DBI's offerings. This role involves identifying fresh business prospects, delivering sales pitches, and engaging in contract negotiations.
Key Responsibilities
Design Responsibilities
Qualifications
Disclaimer
The information provided above offers an overview of the role's general responsibilities and requirements. It is not an exhaustive list but aims to give insight into the core aspects of the position.
