Desktop Support Technician - White Plains, United States - Insight Global

Insight Global White Plains, United States

3 weeks ago

Transportation / Logistics

Description

Job Title: PC/Desktop Support Technician

Location: White Plains, NY 10601

Duration: 6m C2H

Interview Process: 2 virtual

Work Authorization: USC/GC

MUST HAVES:

2-3+ yrs PC/Desktop support experience
Experience identifying and resolving telecom needs (VOIP, AirWatch, Cell phones, Tablets)
Prior AV support
Prior experience retrieving/delivering laptops/intaking return devices/ and creating shipping labels

Plusses:

Ability to work in a secure datacenter environment (including lifting up to 50 lbs.)

Day to day:

This individual will provide technical support while being in charge of the status of all incidents and requests, reporting to the PC Support Supervisor and the Sr. Manger of IT End User Support. They should proactively identify, research, and resolve technical problems. They will be in charge of configuring laptops for new hires and break-fix, image works stations, inventory of equipment, update tickets, mobility support, and any other duties assigned by the team.

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