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    Desktop Support Technician - Los Angeles, United States - Sunrise Systems Inc

    Sunrise Systems Inc background
    Technology / Internet
    Description

    Note: This is 100% onsite.

    Job Description:

    • Must have experience with MAC OS, Windows 10/11.
    • Provides support for software, hardware and networking support for desktops, laptops.
    • Performing installing, diagnosing, maintaining and servicing computer-related products.
    • Experience with desktop and laptop repair.
    • Laptop/ Desktop server experience.
    • Updating incident and request tickets within the ticketing system.

    Day to Day Work:

    • you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, standard software, and/or depot locations.
    • This is a journeyman position for the typical desk side support technician.
    • You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.
    • You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk.
    • Your assignments will range in complexity from troubleshooting and repair including reloading and re-imaging of PCs/laptops.
    • Occasional assistance with the server and/or network teams may be required, under direct instruction from those teams.


    The hourly rate for this position is $25.00 per hour.

    Compensation:

    Factors that may affect starting pay within this range may include [geography/market, skills, education, experience, and other qualifications of the successful candidate].


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