Miles Jackson
Technology / Internet
About Miles Jackson:
Computer science major with excellent computer technician skills, programming, and coding. First-rate customer service specialist. Self-starter and a quick learner. Great work ethic and highly dependable. Experienced with mobile and computer software and hardware troubleshooting and repair.
Experience
- Computer Technician, Just Tech Solutions, San Pedro, CA
- May 2021 – August 2021
- Responsible for all business operations from opening to closing.
- Customer service, telephone queries, computer hardware, and software
troubleshooting and repair, including PC and Mac.
- Mobile hardware and software troubleshooting and repair
- Database maintenance for past and current projects, computer part
inventory maintenance
- Repaired desktops, laptops, mobile devices, printers, etc.
- Tracked project milestones and documented processes for the handbook
creation for future technicians
- Office Assistant, Cultural Community Center- Virginia Tech
University
- August 2019 – December 2019
- Organized and managed community events
- Created and maintained a filing system for office documents
- Collaborated with colleagues to plan and hold creative events for the
community
- Docent, Cabrillo Marine Aquarium. San Pedro, CA
- June 2015 – August 2017
- Hosted tours of the aquarium for visitors, donors, and school groups
- Provided information and customer service to visitors
- Maintained cleanliness of the aquarium
Education
I am currently a Junior(3rd year)in a Bachelor's program at Virginia Polytechnic Institute as a computer science major
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