Miles Jackson

Computer science major with excellent computer technician skills, programming, and coding. First-rate customer service specialist. Self-starter and a quick learner. Great work ethic and highly dependable. Experienced with mobile and computer software and hardware troubleshooting and repair.

1. Computer Technician, Just Tech Solutions, San Pedro, CA
    

• May 2021 – August 2021
   
• Responsible for all business operations from opening to closing.
   
• Customer service, telephone queries, computer hardware, and software
  troubleshooting and repair, including PC and Mac.
   
• Mobile hardware and software troubleshooting and repair
   
• Database maintenance for past and current projects, computer part
  inventory maintenance
   
• Repaired desktops, laptops, mobile devices, printers, etc.
   
• Tracked project milestones and documented processes for the handbook
  creation for future technicians
   

1. Office Assistant, Cultural Community Center- Virginia Tech
   University
    

• August 2019 – December 2019
   
• Organized and managed community events
   
• Created and maintained a filing system for office documents
   
• Collaborated with colleagues to plan and hold creative events for the
  community
   

1. Docent, Cabrillo Marine Aquarium. San Pedro, CA
    

• June 2015 – August 2017
   
• Hosted tours of the aquarium for visitors, donors, and school groups
   
• Provided information and customer service to visitors
   
• Maintained cleanliness of the aquarium

I am currently a Junior(3rd year)in a Bachelor's program at Virginia Polytechnic Institute as a computer science major