- Liaise with C-level stakeholders on a regular basis via presentations and written communications.
- Troubleshoot and confidently participate in strategic dialogue. Facilitate meetings with large audiences and/or broad/complex topics.
- Create a roadmap/plan for multiple related work efforts which all roll up into a Program level plan to manage cross-functional and project dependencies, milestones, and deliverables.
- Ensure deliverables/objectives are based on customer expectations and are within project scope. Establishes procedures for scope control by engaging stakeholders to agree on scope and schedule.
- Proactively perform risk management and identify issues across functions and inter-dependent efforts.
- Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.
- Effectively communicate program level status to multiple stakeholders at varying levels within the organization.
- Set and continually manage project expectations with team members and other stakeholders.
- Define project success criteria and disseminate them to involved parties throughout project life cycle.
- Ensure the gathering and documentation of clear, thorough requirements and project specifications
- Monitor project financials and recommend budget changes where necessary.
- Perform resource management on projects to level resources and acquire appropriate staffing.
- Delegate tasks and responsibilities to appropriate personnel.
- Identify and resolve issues and conflicts within the project team.
- Identify and manage project dependencies and critical path.
- Provide oversight across multiple projects to identify inter-project dependencies and resource constraints.
- 10 years direct work experience in a project management capacity including all aspects from project initiation through execution and delivery.
- Strong familiarity with MSProject, Excel, PowerPoint, and SharePoint
- Experience at working both independently and in a team-oriented, collaborative environment is essential.
- Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
- Reacts to project adjustments and alterations promptly and efficiently.
- Flexible during times of change.
- Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
- Ability to defuse tension among project team, should it arise.
- Ability to bring project to successful completion through political sensitivity.
- Excellent written and oral communication skills.
- Strong interpersonal skills.
- Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
- Work with senior management and stakeholders to gain buy-in and time commitments on the project, define project scope, goals, and deliverables, communicate project status, and manage expectations. Ensure all areas are appropriately informed and involved in the project.
- Develop and maintain project plans to be used in tracking project milestones and deliverables. Identify critical path and dependencies either with other projects, departments, or resources.
- Proactively manage changes in project scope, identify potential crises, and devise contingency plans. Communicate and acquire approval via the change control process.
- perform risk and issue management, escalate when necessary, communicate impacts, and take corrective action.
- Perform resource management on projects to identify resource needs and communicate to leadership to acquire appropriate staffing.
- Build, develop, and grow any business relationships vital to the success of the project.
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Program Manager - Chicago, United States - NextRow
Description
Job DescriptionPURPOSE:
The Program Manager will be responsible for the full lifecycle management of a large, highly complex program spanning multiple IT and business departments.
This includes coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan.
POSITION RESPONSIBILITIES:
EXPERIENCE AND QUALIFICATIONS:
ESSENTIAL FUNCTIONS