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    Strategy and Operations Manager - New York, United States - Hebbia

    Hebbia
    Hebbia New York, United States

    1 week ago

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    Description
    Strategy & Operations GeneralistAbout HebbiaThe user interface for AGI
    • Hebbia is AI that works the way you work.
    Designed to be generally capable - it can tackle even the most complex tasks, citing answers over any amount of sources.

    By showing its work, Hebbia empowers users to collaborate with AI on each step and validate responses instead of blindly trusting them.

    Our mission is to put capable AI in the hands of 1 billion people by 2030.Job DescriptionAs a member of the Strategy & Operations team at Hebbia, you'll not only inform our goals and strategy, but also be responsible for execution.

    The Business Operations team is responsible for our most critical customer deployments, entry into new verticals, improvements to operational processes, and informing product requirements.

    Our goal is to define - and execute - on a strategy that makes every user of Hebbia a product champion.

    In this role, you'll work cross-functionally with go-to-market, marketing, engineering, and product.

    When working on deployment strategy, you will also work directly with customers in financial services, legal, pharmaceutical, government, and other verticals.

    Responsibilities Customer-centricity: Live in the trenches with our customers. Dig into pressing customer challenges to write the playbook for GenAI in knowledge work. Thenwork with product to inform future features - turn users into championsProduct Intuition : Identify promising market segments based on product capabilities and potential, build playbooks , and mobilize the sales and engagement organizations to enter new verticals and grow in existing verticalsRunning hard (execute): Work cross-functionally to complete projects that improve acquisition, engagement, and retention of customersInfluencing cross-functionally: Partner closely with our product, engineering, go-to-market, and marketing teams to inform product direction and customer experienceOptimizing process: Build and improve business processes that promote urgency, shorten time-to-market, and build engagementAnalytically minded: Understand, interpret, and rely on data to make business casesWho You Are 3 to 7+ years of experience in consulting, finance, and/or high-growth startups Proven track record working with customers, thinking analytically and strategicallyExperience with cross-functional teams and comfort in highly technical conversationsStrong ownership mindset - you see problems or white space and make it yours Excellent relationship management skills - including with demanding senior-level client stakeholdersDistinctive analytical and problem solving capabilities: structure ambiguous, open-ended problems and quickly iterate on solutionsExcitement to own problems and white space: from blue sky ideation to problem solving in the Hebbia software on difficult business casesInnate bias towards action and impact, while working in a nimble and fast-paced environment
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