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Des Moines

    Account Manager - Des Moines, United States - A+ Lawn & Landscape , LLC

    A+ Lawn & Landscape , LLC
    A+ Lawn & Landscape , LLC Des Moines, United States

    Found in: Lensa US 4 C2 - 1 day ago

    Default job background
    Description

    Position Summary:
    Provide Uncompromising and outstanding customer satisfaction as reported from client communications.

    Goals
    Build Strong Client Relationships
    Achieve retention rates of 80% and higher for contracts
    Upsell 40% of their book.
    Close 60%-70% of appointments
    Exceeds client expectations on turnover time.

    Primary Duties
    Primary Client Contact of assigned accounts and service agreements
    Meets or exceeds site visit requirement's
    Cross sells and up-sells thru pro-active efforts
    Provides accurate estimates
    Achieve minimum sales requirement's
    Quickly and effectively solves clients problems
    Promotes a positive work environment
    Participates and helps staff work functions
    Works closely with office staff to ensure smooth running of administrative functions on accounts
    Assists Department and General Manager with implementation of a safe, productive, and profitable work environment
    Assists with training and equipment information
    Follow and enforce company policy
    Be on the lookout for procedural improvements
    Daily Truck inspections done on the spray trucks

    Job requirements
    Ability to read contracts and sales to residential customers
    Ability to quote maintance contracts in a manner profitable to A Plus
    Have a valid DL and be able to operate large trucks, equipment, and trailers as needed
    Have good communication skills
    Be able to troubleshoot issues as they arise and evaluate priorities of job routines

    Job Environment / Physical Requirements

    Outdoor temperature conditions typical of Iowa through winter, spring, summer, and fall

    Outdoor exposure to conditions ranging from the sun, heat, wind, cold, snow, rain, etc

    Work in a office setting with a computer and reports with no mistakes
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